Business Support Administrator – Multi Agency Safeguarding Hub (MASH)

Job title:

Business Support Administrator – Multi Agency Safeguarding Hub (MASH)

Company

NHS

Job description

An exciting opportunity has arisen within Hampshire and Isle of Wight Healthcare NHS Foundation Trust to appoint a motivated and enthusiastic Business Support Administrator to join the Safeguarding Children Team. Southern Health NHS Foundation Trust is a leading organisation that is forward thinking and innovative. The Trust is committed to improving the quality of its workforce and takes pride in rewarding the success of its staff.The post holders will join our dynamic Safeguarding Children Team, contributing in the delivery of the Safeguarding Agenda in the Hampshire Multi-Agency Safeguarding Hub (MASH). The post holders will work within the health team as part of a multi-agency integrated team, assessing notifications and referrals regarding children aged 0-19 that are received by the MASH. The MASH process includes searching for children and adults health records from a range of NHS providers, both locally and further afield. With due regard to patient confidentiality, the MASH Administrator will support the Safeguarding Practitioners who will interpret and share the information that is necessary to safeguard and/or promote the welfare of a child.The post holder will be based in the Multi-Agency Safeguarding Hub (MASH) Fareham, Hampshire, PO16 7JL.Please see job description for full details.Main duties of the jobSupporting in the delivery of the ‘Multi-Agency Safeguarding Hub (MASH) Think Family Specification – Children’s and Adult’s MASH and High-Risk Domestic Abuse (HRDA) agenda.Providing administrative support to the clinical health MASH staff including taking minutes, reviewing agendas and arranging relevant meetings.To transfer information from Hampshire County Council (HCC) IT records and create referrals on Hampshire and Isle of Wight Healthcare NHS Foundation Trust (HIOWH) IT records for cases where there are safeguarding concerns for children and adults within set timescales.To navigate HIOWH, HCC IT systems and the NHS National Spine to provide accurate, patient identifiable information to partner agencies including Hampshire Police and HCC.To use and maintain varied Trust IT facilities, office email and diary management; intra/internet facilities and national web-based systems; and on-line video conferencing.To safely and securely transfer sensitive, highly confidential information from MASH to internal and external agencies and partners via electronic systems.To manage incoming and out-going correspondence/emails from internal and external agencies and partners, noting importance and urgency for prioritisation and escalate to clinical staff as necessary.To set up and maintain systems for collection of relevant data as outlined by clinical staff.Undertake any other duties (e.g., annual leave cover) commensurate with the role as agreed with the line manager.About usHampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.Date posted10 January 2025Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year based on full time hoursContractPermanentWorking patternPart-timeReference number348-CORP-6715Job locationsThe Parkway Centre94-96 Wickham RoadFarehamHampshirePO16 7JLJob descriptionJob responsibilitiesFurther information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone – if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust’s Recruitment team – detailed in the advert. The Trust will seek to resolve this issue wherever possible.We are happy to talk Flexible Working – all requests for flexible working options can be discussed as part of the interview process. Job descriptionJob responsibilitiesFurther information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone – if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust’s Recruitment team – detailed in the advert. The Trust will seek to resolve this issue wherever possible.We are happy to talk Flexible Working – all requests for flexible working options can be discussed as part of the interview process.Person SpecificationQualificationsEssential

• *GCSE/O level English and Maths or equivalent
• *Word Processing skills
• *Knowledge of various software packages

ExperienceEssential

• *Experience of organising own workload
• *Experience of office administration
• *To have an understanding in how to apply administrative processes
• *Knowledge in the use of video conferencing solutions and other web-based applications
• *Knowledge in the use of MS Office; including Word, Excel and Outlook
• *Understanding of confidentiality and the Data Protection Act 2018

Desirable

• *Previous experience in working within NHS and or Children Services Department.
• *Knowledge of NHS and Children’s Services structures.
• *Knowledge of safeguarding children and vulnerable adults.
• *Knowledge and experience of using electronic patient records (ie RiO/ICS/Mosiac/System One)

Person SpecificationQualificationsEssential

• *GCSE/O level English and Maths or equivalent
• *Word Processing skills
• *Knowledge of various software packages

ExperienceEssential

• *Experience of organising own workload
• *Experience of office administration
• *To have an understanding in how to apply administrative processes
• *Knowledge in the use of video conferencing solutions and other web-based applications
• *Knowledge in the use of MS Office; including Word, Excel and Outlook
• *Understanding of confidentiality and the Data Protection Act 2018

Desirable

• *Previous experience in working within NHS and or Children Services Department.
• *Knowledge of NHS and Children’s Services structures.
• *Knowledge of safeguarding children and vulnerable adults.
• *Knowledge and experience of using electronic patient records (ie RiO/ICS/Mosiac/System One)

Expected salary

£24071 – 25674 per year

Location

Fareham, Hampshire

Job date

Tue, 14 Jan 2025 04:44:45 GMT

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