Gastroenterology Administrator

Job title:

Gastroenterology Administrator

Company

NHS

Job description

The Gastroenterology and Hepatology team are looking for a motivated and enthusiastic individual to join our administration team for 30 hours a week.You will be an important part of the team, delivering a high quality service to ensure all letters are processed and completed in a timely manner.The post holder will need to have a sound knowledge of using Microsoft office packages. They will be required to demonstrate excellent typing, communication, organisational, clerical and IT skills. They need to be able to work on their own initiative and to work well as a team member.Main duties of the jobTo provide administrative support to the service. The role requires someone who has greatattention to detail and great organisational skills for working in a fast paced, busy department.This role will consist of general administrative duties such as scanning, processing of clinic and admin letters, data entry, appointment booking and cashing up, checking review dates and adding patients to waiting lists and to undertake other admin duties as required.About usNorth Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.Date posted14 January 2025Pay schemeAgenda for changeBandBand 2Salary£23,615 a year per annum, pro rotaContractPermanentWorking patternPart-timeReference number339-TJC5372-EJob locationsSouthmead HospitalBristolBS10 5NBJob descriptionJob responsibilities

• Processing of patients admin and clinic letters, reviewing, getting ready for approval from clinicians, then uploading to our PAS system, printing and sending a paper copy to the patient.
• – To ensure the outcome of patient attendance has been recorded correctly on PAS .
• To administer incoming/outgoing post. To understand and relate to the Trust and departmental guidance on patient access, data protection and patient confidentiality to apply to every day work practices.
• To assist with the administration of outstanding patient appointment outcomes (uncashed appointments).
• To carry out general clerical duties such as filing, photocopying and scanning
• To exercise judgement and initiative when dealing with enquiries or problem solving, seeking advice appropriately.
• Potential calling patients to make appointments, cancel appointments, or validation of the waiting list (ensuring patients still want their appointments).

Job descriptionJob responsibilities

• Processing of patients admin and clinic letters, reviewing, getting ready for approval from clinicians, then uploading to our PAS system, printing and sending a paper copy to the patient.
• – To ensure the outcome of patient attendance has been recorded correctly on PAS .
• To administer incoming/outgoing post. To understand and relate to the Trust and departmental guidance on patient access, data protection and patient confidentiality to apply to every day work practices.
• To assist with the administration of outstanding patient appointment outcomes (uncashed appointments).
• To carry out general clerical duties such as filing, photocopying and scanning
• To exercise judgement and initiative when dealing with enquiries or problem solving, seeking advice appropriately.
• Potential calling patients to make appointments, cancel appointments, or validation of the waiting list (ensuring patients still want their appointments).

Person SpecificationEducation/Training/QualificationsEssential

• Good educational standard of at least GCSE in English
• Computer literacy
• Good interpersonal skills including professional telephone manner
• Clerical Skills

Work ExperienceEssential

• Demonstrable customer service experience

Desirable

• Previous clerical experience
• Previous NHS experience

Knowledge/Skills/AbilitiesEssential

• Excellent communication skills
• Ability to work as part of a team
• Excellent organisational skills

Personal Qualities/Special CircumstancesEssential

• A flexible and innovative approach

Person SpecificationEducation/Training/QualificationsEssential

• Good educational standard of at least GCSE in English
• Computer literacy
• Good interpersonal skills including professional telephone manner
• Clerical Skills

Work ExperienceEssential

• Demonstrable customer service experience

Desirable

• Previous clerical experience
• Previous NHS experience

Knowledge/Skills/AbilitiesEssential

• Excellent communication skills
• Ability to work as part of a team
• Excellent organisational skills

Personal Qualities/Special CircumstancesEssential

• A flexible and innovative approach

Expected salary

£23615 per year

Location

Bristol Area

Job date

Thu, 16 Jan 2025 08:27:16 GMT

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