Bereavement Officer

Job title:

Bereavement Officer

Company

NHS

Job description

The successful applicant will provide a professional, proactive, and sensitive service to bereaved relatives. The post holder will be expected to work with all grades of medical, nursing and chaplaincy staff to assist the smooth running of the bereavement office, in accordance with national and hospital guidelines for the care of the bereaved and the medical certification of deceased patients.You will also be responsible for the day to day running of the service and will ensure processes are adhered to and that the organisational needs regarding bereavement are met in a timely manner.The post holder will be expected to manage the day-to-day running of the service and provide managerial guidance to those using the service.Main duties of the job

• To provide expertise, knowledge, and support for the care of deceased patients and their relatives.
• Manage the day-to-day running of the office and provide managerial guidance to those using the service.
• Liaise with ward staff and teams in the event of any issues arising regarding patient property.
• Inform relatives of the process for the registration of their relative’s death. Issue documentation, personal effects, and information to relatives.

About usOur benefitsWe offer a range of benefits to support our staff including:Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants27 days holiday rising to 33 days (depending on NHS Trust service)A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.A variety of different types of paid and unpaid leave covering emergency and planned leaveConfidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance ProgrammeNHS Car Lease scheme and Cycle to Work schemeAn extensive range of learning and development opportunitiesDiscounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providersFor further information on the fantastic range of benefits we offer please visit the Trust’s dedicated Staff Benefits pagesDate posted14 January 2025Pay schemeAgenda for changeBandBand 4Salary£26,530 to £29,114 a year per annumContractPermanentWorking patternFull-timeReference number419-6906973-BO-CJob locationsYork Teaching HospitalWiggington RoadYorkYO31 8HEJob descriptionJob responsibilitiesA full description of the role is available in the attachment: job description.Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.Working for the TrustAcross our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks – including our Race Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.Armed Forces Friendly EmployerWe are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE – Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. Job descriptionJob responsibilitiesA full description of the role is available in the attachment: job description.Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.Working for the TrustAcross our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks – including our Race Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.Armed Forces Friendly EmployerWe are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE – Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.Person SpecificationQualificationsEssential

• GCSE English and Maths at Level C or above and/or the equivalent.
• Computer literate with knowledge of IT systems such as Word and Excel

Desirable

• Administration experience
• Experience of Patient Administration System

ExperienceEssential

• Evidence of ability to develop effective working relationships with different levels and disciplines internal and external to the organisation.
• Experience of working with the recently bereaved

Desirable

• Minimum 2 years’ experience within the NHS or similar environment

Special KnowledgeEssential

• Insight into bereavement services
• Deals with complex and sensitive information on a regular basis.
• Awareness of national and local guidance

Personal AttributesEssential

• Demonstrates insight into managing own stress levels.
• Flexible approach to work and the changing needs of the service
• Professional and patient focused.

SkillsEssential

• Reliable, adaptable to change and quick to learn and have ability to work on own initiative, or as part of a team.
• Understands the need to prioritise and cope with changes at short notice.
• Discrete and maintains confidentiality

Person SpecificationQualificationsEssential

• GCSE English and Maths at Level C or above and/or the equivalent.
• Computer literate with knowledge of IT systems such as Word and Excel

Desirable

• Administration experience
• Experience of Patient Administration System

ExperienceEssential

• Evidence of ability to develop effective working relationships with different levels and disciplines internal and external to the organisation.
• Experience of working with the recently bereaved

Desirable

• Minimum 2 years’ experience within the NHS or similar environment

Special KnowledgeEssential

• Insight into bereavement services
• Deals with complex and sensitive information on a regular basis.
• Awareness of national and local guidance

Personal AttributesEssential

• Demonstrates insight into managing own stress levels.
• Flexible approach to work and the changing needs of the service
• Professional and patient focused.

SkillsEssential

• Reliable, adaptable to change and quick to learn and have ability to work on own initiative, or as part of a team.
• Understands the need to prioritise and cope with changes at short notice.
• Discrete and maintains confidentiality

Expected salary

£26530 – 29114 per year

Location

York

Job date

Thu, 16 Jan 2025 08:25:15 GMT

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