Riverscapes Consortium Communications Officer (Program Coordinator ll)

Job title:

Riverscapes Consortium Communications Officer (Program Coordinator ll)

Company

Utah State University

Job description

OverviewThe Riverscapes Consortium Communications Officer (CCO) will lead the organization’s communication strategy, ensuring a unified approach that advances our mission to promote healthy riverscapes for all ( ). This leadership role is tailored for a visionary communicator passionate about environmental stewardship. The CCO will manage both internal communications within the Riverscapes Consortium ( ) and external communications, actively engaging practitioners, end-users, researchers, and policymakers to foster collaborative relationships and amplify our impact within the riverscapes community.The CCO will be hosted by the Riverscapes Assessment and Monitoring (RAM) Lab at Utah State University, a founding member of the Riverscapes Consortium ( ). The focus will be on promoting the broader international collaboration among Riverscapes Consortium communities ( ), rather than on USU or RAM specifically. We seek a creative and charismatic leader, skilled in science communication, to enhance and expand the Riverscapes Consortium communities, while improving user experiences with our products ( ). The ideal candidate will possess a background in professional communications, public relations, or marketing, complemented by experience in science communication, facilitation, community organizing, and outreach. A genuine commitment to improving the health of riverscapes for all is essential.ResponsibilitiesPrimary Responsibilities:

• Responsible for overseeing and executing all aspects of the Riverscapes Consortium’s community platform, outward communications, marketing strategies, and engagement efforts. This includes developing resources such as web documentation, help desk support, outreach initiatives, and training—both virtual and in-person.
• Serve as a liaison between the research and development teams and the users of our products, collaborating with government agency personnel, NGOs, researchers, students, and practitioners to facilitate product adoption and gather feedback for continuous improvement.
• Supervise Application Support Specialists and co-supervise lab technicians, ensuring that deliverables on our funded grants and agreements are met effectively. Joining a large and diverse team of internationally recognized researchers, restoration practitioners, and resource managers, the selected candidate will play a vital role in helping the team reach and serve a broader audience committed to enhancing riverscape health and sustainability.

Specific Responsibilities:

• Lead and Manage the Riverscapes Community Platform: Oversee the riverscapes community platform (

), actively engaging with users to promote broader adoption and participation. * Develop and Execute Communication Strategy: Formulate and implement the comprehensive communication strategy for the Riverscapes Consortium, ensuring alignment with organizational goals.

• Supervise Application Support: Collaborate with Application Support Specialists to organize and manage user tickets and requests through our help desk software (

). * Provide In-Person Support: Offer direct interaction and assistance to partners utilizing Riverscapes Consortium resources, enhancing their experience and engagement.

• Liaison with Partners and Sponsors: Act as a key point of contact for agency and NGO partners, facilitating communication and coordination regarding their needs, while relaying relevant information to RAM personnel and researchers at USU and North Arrow Research.
• Organize Workshops and Short Courses: Oversee the marketing, facilitation, organization, training, and delivery of workshops and short courses, ensuring effective engagement and knowledge transfer.
• Coordinate Documentation Resources: Manage, edit, and oversee all Riverscapes Consortium help and documentation resources, including web pages, tutorials, videos, help desk resources, and internal materials. While not acting as the technical lead or author of all documentation, the CCO will be responsible for approving content, editing for clarity, and enforcing consistent and user-friendly standards.

QualificationsMinimum Qualifications:

• A Bachelor’s degree plus two years of relevant work experience; OR a master’s degree; OR an equivalent combination of education and experience. Degree in Communications, Public Relations, Journalism, Marketing or similar fields with an interest in riverscapes and watersheds.

• As part of the experience/education above – 3 years of experience in communications, PR, or related areas, with at least 1 year in a leadership role.
• Proven track record of developing successful communication strategies and managing high-profile projects.
• Experience in customer service, retail, sales, or similar (ability to empathize with product users).
• Strong aesthetic intuition with graphical design and/or web design skills.

Preferred Qualifications:

• Experience with digital marketing and social media strategies is a plus.
• Experience managing community platforms is desirable.
• Experience managing personnel and coordinating communication between technically savvy programmers and end users.
• Some knowledge of riverscapes, process-based restoration, watershed sciences, environmental management and GIS is a plus.
• Appreciation of concepts of riverscape health, resilience, sustainability.
• Familiarity or experience with any of the Riverscapes Consortium apps, models and data products.
• Experiencing working with or for community groups, watershed councils, grass-roots campaigns as well as local, state and federal agencies.
• Any foreign languages will be helpful for some of our international engagements.

Knowledge, Skills, and Abilities:

• Strategic thinker with a proactive attitude.
• Adaptable and able to thrive in a fast-paced environment.
• Strong decision-making capabilities and problem-solving skills.
• Excellent written and verbal communication skills with the ability to engage various audiences.
• Strong leadership and interpersonal skills, with an ability to work collaboratively across organizations and communities.

Required DocumentsAlong with the online application, please attach: * Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

• Links to marketing/PR related materials you have produced (websites, training material, social media posts, etc.) to be uploaded at the beginning of your application under “Documents 1-10”
• Cover letter to be typed/pasted at the end of your application.

**Document size may not exceed 10 MB.**Advertised SalaryStarting at $50,000; Commensurate with experience, plus excellent benefitsADAEmployees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.College/Department HighlightsThe S. J. & Jessie E. is nationally and internationally recognized for its research, extension, and teaching on natural and socio-environmental ecosystems. It is a high-impact college at Utah State University with over $15M in research funding annually, 55 tenure-track faculty in three departments, and close partnerships with federal and state natural resource agencies.The Department of is a powerhouse in the science of ‘wet’ ecosystems, including rivers, lakes, wetlands, reservoirs, and the watersheds that feed them. Faculty are committed to making science useful for planning, management and restoration efforts, and are well-positioned to study and solve complex, interdisciplinary problems with a cadre of ecologists, hydrologists, geomorphologists, biogeochemists, and others.University HighlightsFounded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students , including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.Utah State is committed to cultivating a community of where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named in 2023. about USU.The university provides a to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or .About the RegionU.S. News and World Report for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, , is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area in the Milken Institute’s 2022 ranking for best-performing small cities in the nation.*updated 04/2024Notice of Non-discriminationIn its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:Executive Director of the Office of Equity Matthew Pinner, , Distance Education Rm. 401, 435-797-1266Title IX Coordinator Cody Carmichael, , Distance Education Rm. 404, 435-797-1266Mailing address: 5100 Old Main Hill, Logan, UT 84322For further information regarding non-discrimination, please visit , or contact:U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481,*updated 09/2023

Expected salary

Location

Logan, UT

Job date

Mon, 20 Jan 2025 05:07:18 GMT

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