Senior Specialist – Mobile Device Management

Job title:

Senior Specialist – Mobile Device Management

Company

Royal Bank of Canada

Job description

Job SummaryJob DescriptionThe RBC and City National Bank Digital teams are innovative and rapidly growing. We are looking for an experienced Senior Specialist for our Mobile Device Management team who is passionate about technology and brings a depth of mobile device management experience to the team.What will you do?

• You will be responsible for supporting and maintaining Microsoft Intune Mobile Device Management solutions for Corporate Owned and BYOD mobile devices.
• Report on management policies that align with regulatory and bank standards.
• Remediate deficiencies in policy application and compliance.
• Run reports from the MDM platform to use to validate management policy compliance.
• Collaborate with cross-functional teams, including project managers, application owners, testers, user-experience, security, audit, and compliance.
• Continuously improve the policies based on regulatory requirements or OS and platform feature and functionality changes.

What do you need to succeed?
Must-have

• 5+ years of experience managing iOS and Android devices with Intune, Maas360 and/or WorkspaceOne
• A solid understanding of iOS and Android platforms and trends
• Experience with integrating Intune with Apple Business Manager (DEP) and Apple Volume Purchasing Program.
• Experience configuring and deploying Android for Work/Android Enterprise profiles and policies.
• Experience with Microsoft Entra Private Access
• Experience with PowerShell and GraphAPI for the purpose of automation and reporting.
• Excellent written and verbal communication skills.
• Be a collaborative, team player, who values giving and receiving constructive feedback and who has strong interpersonal skills.

Nice-to-have:

• Experience in a banking environment (Large, complex environments)
• Experience in Governance, Risk and Compliance (GRC).
• Experience with iOS Managed IDs and User Enrollment.
• Experience with Entra ID and Office 365.

What’s in it for you?

• RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
• RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
• Drives RBC’s high performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

#LI-HYBRID#LI-POSTJob Skills Adaptability, Android, Android Applications, Android Technology, Apple Configurator, Apple Hardware, Apple iOS, Apple Software, Critical Thinking, Decision Making, Detail-Oriented, Industry Knowledge, Information Technology Infrastructure Library (ITIL), Information Technology Trends, Microsoft Azure, Microsoft Intune, Mobile Application Management (MAM), Mobile Device Management (MDM), Mobile Enterprise Application Platform Tools, Systems Software, Time ManagementAdditional Job DetailsAddress: 335 8 AVE SW:CALGARYCity: CALGARYCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-01-22Application Deadline: 2025-01-31Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Expected salary

Location

Calgary, AB

Job date

Fri, 24 Jan 2025 08:09:14 GMT

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