Royal Bank of Canada
Job title:
Account Officer, Special Loans
Company
Royal Bank of Canada
Job description
Job SummaryJob DescriptionWhat is the Opportunity?RBC’s Special Loans & Advisory Services (SLAS) Group is looking for an Account Officer to join their team, supporting account managers in Head Office & Business Markets.The Account Officer will serve as a first point of contact for account managers and assists in the day-to-day management of the area, proactively creating capacity by adapting effective workflow systems & processes, platform technology and organizational change initiative focused on Special Loans and Advisory Services (SLAS)What will you do?
- Ensure completeness, accuracy, and consistency of process in the on-boarding of new clients transferred from the field, reporting loan exposures and balances, and tracking cash flows related to write-off and recoveries
- Act as primary contact for clients’ non-lending service needs, often by coordinating a solution through external partners
- Ensure data integrity and consistency in BRR, BCC, LGD, authorized and outstanding amounts, FX rates, etc. between SLAS’ Advice for Credit Undertaking system and Synergy CCRs
- Provide ad-hoc reporting to SLAS Sr. Manager and Director of Ops. & Management Information Systems
- Gather and prepare information/spreadsheets & material required by SLAS Senior Manager/managers for reports, presentations, meeting, etc.
- Exercise due diligence in the following of procedures relative to fraud prevention, account opening process, anti-money laundering etc. as outlined in folio instructions and guidelines
- Correct data integrity as instructed by managers within established timeframe on exception reports produced on a monthly basis. Overall responsibility for integrity of records
What do you need to succeed?Must-have
- Self-driven with capability of managing multiple priorities
- Ability to take ownership/responsibility for issues and follow them through to completion
- Work with a sense of urgency as many requests require real time action to mitigate bank risk
- Ability to problem solve. Attention to detail
- Organizational awareness & familiarity with Bank systems (OLBB, Synergy, Sales Platform, CART, etc.)
Nice-to-have
- Experience in the Business Service Centre (e.g. Liability, CTM, etc.) and
- Experience in Capital Markets Global Loan Administration or CCMS is an asset
- Proficiency with technology i.e. Microsoft Excel, and other Office products
- Proficiency with RBC bank systems and ability to navigate through them; or a high aptitude to learn new systems
What’s in it for you?
- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
- Competitive pay and high-earning potential
- All the tools, training, and team support you need to grow your career
- Flexible work/life balance options
Job Skills Business Case Design, Credit Analysis, Credit Card Systems, Data Gathering Analysis, Financial Statement Analysis, Loss Prevention Plans, Retail Sales Support and Administration, Retail Systems, Risk Management, Taking OwnershipAdditional Job DetailsAddress: 20 KING ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: GROUP RISK MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2025-01-16Application Deadline: 2025-01-31Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
Expected salary
Location
Toronto, ON
Job date
Sat, 18 Jan 2025 03:45:06 GMT
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