Panmure Gordon & Company
Job title:
Front of House Assistant
Company
Panmure Gordon & Company
Job description
Who we arePanmure Liberum is the UK’s largest independent Investment Bank. We provide a full-service Investment Banking offering including capital raising and advisory, as well as Distribution, Research and Execution services. We deliver excellence and foster real and lasting relationships with our clients – priding ourselves on being straight-talking, loyal and innovative in addressing their needs.The roleWe are seeking a first-class Front of House colleague to work as part of a small team ensuring a welcoming, professional, and efficient reception service is provided for clients, guests, and colleagues. This is a varied role and would suit someone who has strong attention to detail, ability to multitask and stays composed in a fast-paced environment to create a seamless experience for all.Responsibilities
- As the first point of contact you will play a crucial role in delivering a premier experience to our clients and visitors, greeting them in a professional and courteous manner
- Promptly and professionally answering and screening incoming calls ensuring all calls are dealt with effectively and efficiently.
- Manage meeting room bookings and catering requests in an efficient manner and ensure all guests are registered with the main reception.
- Assist in organising in-house events, including catering set-up, hospitality, and resetting office spaces, which involves a flexible approach to work out of hours as required.
- Manage to day-to-day queries raised by the business to the Reception mailbox, responding in a timely manner to requests.
- Assist couriers and handle incoming and outgoing mail and deliveries.
- Assist with ordering office supplies, facilities maintenance and perform ad hoc administrative duties, regularly liaising with third party vendors and building management.
Requirements
- Highly organised, able to multitask and prioritise requests.
- A proactive, professional, and detail-oriented approach.
- Flexible “can do” attitude with initiative and drive, who can go the extra mile to provide exceptional customer service.
- Commitment to maintaining high standards at all times.
- Clear communication style that is engaging, personable and polite.
- Team player with an outgoing approach.
Expected salary
Location
London
Job date
Wed, 29 Jan 2025 08:31:48 GMT
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