Mortgage Specialist Associate

Job title:

Mortgage Specialist Associate

Company

Royal Bank of Canada

Job description

Job SummaryJob DescriptionWhat is the opportunity?As a Mortgage Specialist Associate, you provide direct client and sales support to Mortgage Specialists, to enable them to focus on planning, advice activities and acquisition of new clients. You contribute to a differentiated client experience by providing value added support and problem resolution. In this role, you collaborate with partners across the organization to identify and meet client needs and goals and expand the network of your team. As a member of the Mortgage Specialist Team, you provide leadership around the development of the Associate role and bring innovative ideas to grow market share.What will you do?Enable Mortgage Specialists, by assisting with preparations for client meetings, and supporting the fulfilment of mortgage solutions and referrals to appropriate partnersProvide consistent support to client requests, act as a point of contact for client concerns, and ensure accuracy of documentation with follow-ups, as requiredLeverage routines to ensure efficient and effective completion of client tasks, identifying areas for improvement to realize efficienciesMaximize opportunities to effectively identify client needs, make referrals, acquire new mortgage clients, and track and review progress against the teams’ annual planExercise due diligence in following all policies and procedures, and identity/correct areas of operational riskSupport Mortgage Specialists, with administrative activities, applying a proactive approach to achieving a superior client experienceWhat do you need to succeed?Must-havePrevious experience in Home Equity FinancingDemonstrated success working in a fast paced environment with the ability to manage competing priorities, as well as multi-tasking and problem-solving skillsIT literacy including the Microsoft Office suite of products, and digital knowledgeExcellent communication skills including the ability interact with partners effectively in person, via email and on the phoneFlexibility, eagerness to learn, strong personal ethics, and a hunger for successAbility to work both independently and in a team environment, demonstrating strong collaboration skillsBilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.Nice-to-haveTrack record in building rapport and maintaining client relationships within the financial industryExperience in proactive retail sales, lead and sales pipeline managementWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefitsContinued opportunities for career advancementSupport from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools, coaching, and development opportunitiesOpportunity to achieve great success and grow your career with RBCJob Skills Client Centricity, Communication, Critical Thinking, CuriosityAdditional Job DetailsAddress: 1 PLACE VILLE MARIE:MONTRÉALCity: MONTRÉALCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-01-29Application Deadline: 2025-02-14Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Expected salary

Location

Montreal, QC

Job date

Fri, 31 Jan 2025 07:45:25 GMT

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