Senior Clinical Quality Specialist, Quality Assurance – BC Transplant

Job title:

Senior Clinical Quality Specialist, Quality Assurance – BC Transplant

Company

Provincial Health Services Authority

Job description

Senior Clinical Quality Specialist, Quality AssuranceBC TransplantVancouver, BCWith compassion, collaboration and innovation, we will save lives and offer hope through organ donation, transplant and research.BC Transplant a program of the Provincial Health Services Authority provides oversight for all aspects of organ donation and transplantation across BC.Working in collaboration with the regional health authorities and provincial partners, BC Transplant (BCT) is focused on increasing the availability of organs for transplantation in British Columbia.Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.What you’ll do

• Lead the clinical patient safety program including policies, process and procedure under the direction of the QA Manager for BCT’s Provincial Organ Donation and Transplantation mandate.
• Collaborate with management and healthcare teams in monitoring and evaluating quality of clinical care and patient outcomes for the transplant patient population based on standards of care as well as the findings of nursing research, hospital policies/procedures and applicable patient care protocols, guidelines.
• Develop, edit and maintain quality protocols, standard operating procedures (SOPs), records and reports to ensure alignment with PHSA, BCT, Health Canada and Accreditation Canada requirements in order to ensure compliance and meeting quality goals. Ensure any changes in protocols and standards are communicated to clinical staff and effectively implemented.
• Manage the comprehensive organ chart audit program by providing training to quality staff, reviewing completed chart audits, responding to escalated technical chart issues, and identifying targets for trending and performance indicators.
• Prepare regulatory submissions and Error/Accident/Adverse Reaction reports as required through the gathering of data and information, completing forms, reviewing and providing guidance to those writing submissions.
• Maintain a comprehensive internal audit and supplier qualification program, generate audit schedules and conducts audits as needed. Manage the Equipment Management Program, and ensure equipment calibration, qualification, routine maintenance and testing activities are performed and documented.
• Manage comprehensive change control and validation programs, including maintenance of electronic documentation and charting systems. Review software updates by vendor to ensure no impact to quality systems, performs testing, validation, security, and training of staff, audits for authorized users.

What you bringQualifications

• A level of education, training, and experience equivalent to a Bachelor’s Degree in Biology/ Microbiology, or other related discipline and minimum five years of direct QA/QC experience in a healthcare/biotech/laboratory/ ISO/GxP environment.

Skills & Knowledge

• Demonstrated experience in conducting internal audits, record reviews, managing a controlled documentation system preferred. High attention to detail, excellent organizational and time management skills and clear, concise writing and proof reading skills.
• Ability to interact constructively and efficiently in a cross-functional team environment.
• Capacity to manage multiple priorities in a regulated environment independently.
• Skilled use of Word, Excel and other similar programs along with experience with an electronic Quality Management System or Laboratory management System is an asset.
• Knowledge of the requirements of the Canadian Standards Association and Health Canada relating to cells, tissues and organs, and familiarity with standards of practice such as ISO, GMP/GLP, Accreditation Canada, and/ or Canadian Blood Services criteria considered an asset.
• Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study – and how they intersect across the health care system.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bringEvery PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Salary Range: $74,618 – $107,264/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1770 W 7th Avenue, Vancouver, BC V6J 4Z9
Hours of Work: Monday – Friday; 0800-1600
Requisition # 179052EWhat we do(BCT) provides oversight for all aspects of organ donation and transplantation across BC.BCT is part of the Provincial Health Services Authority (PHSA).The Provincial Health Services Authority ( ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.Learn more about PHSA and our programs:PHSA and BCT are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’kula Team (Indigenous Recruitment & Employee Experience) for support at .Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.ATTN: PHSA Employees:To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile atPlease note the internal job posting will no longer be accessible after the expiry date of February 7, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
Labor Agreement Excluded
Requisition # 179052E-2429294
Work Site 1770 W 7th Avenue, Vancouver, BC V6J 4Z9
Job Type Regular, Full-Time
Salary/Rate $74,618.00 – $107,264.00 / Year
FTE 1.00
Hours of Work 0800-1600
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 01-Mar-2025

Expected salary

$74618 – 107264 per year

Location

Vancouver, BC

Job date

Sun, 02 Feb 2025 04:03:04 GMT

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