Senior Technical Specialist

Job title:

Senior Technical Specialist

Company

Virgin Money

Job description

Business Unit: Core BankingSalary Range: £49,600 – £65,000
Location: UK, HybridOur TeamThe Personal Banking and Unsecured team supports and manages change across a number of critical platforms working with key suppliers to keep the bank running and safe. There is an opportunity to be part of that team, linking our business colleagues, technology teams, partners and application vendors to deliver services and value to our customers.We are looking for a Senior Technical Specialist who cares deeply about not just what we do, but also why and how we do it – end to end for our Debit/Current account. We’re looking for innovative people capable of working closely with multiple internal teams, stakeholders and third party suppliers, with a good knowledge of delivery in Core Banking and Cards technologies.Here’s what you’ll be doing:

• Providing industry expertise of Debit card and ATM processing to influence business and outsourced partners.
• Being responsible for technical changes across the Debit Card and ATM landscape/applications from an end to end perspective across the full project lifecycle
• Being responsible for liaison between Technology and 3rd parties for issues with projects, incidents and the release testing
• Reviewing 3rd party documentation to ensure the technical solution meeting VM business/strategic requirements and identify any impact to VM systems for releases
• Working closely with business and Technology colleagues to ensure that design options are effectively evaluated and robust recommendations made
• Liaison with other technical teams re changes required to systems for the projects and releases , lead on solution approach as required across the Debit/current account landscape
• Being the point of contact for other technical teams with VM on the end to end processes for Debit Card and ATM landscape/applications
• Creating & maintaining required level of solution/system documentation Understanding of ATM and Cards processes and systems to enable involvement in any incidents
• Management of issues and live incidents including stakeholder engagement
• Learning and understanding the Debit technical landscape in order to ensure successful delivery of change programmes
• Contribution to internal improvement initiatives and helping to drive Platform strategy
• Assess scheme mandates and decipher / translate into requirements and what it means for VM, working with other technical areas and 3rd parties

We need you to have:

• Industry and Scheme knowledge of Cards and ATM’s from both a technical and business operational perspective
• Experience and Knowledge of Debit card processing (schemes, authentication, authorisation, Fraud, Card controls, Settlement, Cards management, Deposits etc).
• Domain specialism in Debit cards and ideally ATM also.
• Able to work with card scheme and industry bodies.
• Knowledge to maintain platforms in-line with industry security standards.
• Ability to discuss design / project issues with IT and business domain experts.
• Proven technical integration, analysis and design skills including solution/system design experience.
• Technical implementation management experience, from software delivery to ongoing lifecycle support (upgrades, patch fixes).
• Experience of working with and managing outsourced suppliers / strategic partners.
• Familiarity with technical incident management processes and resolution.
• Able to communicate effectively at all levels of the organisation.
• Able to manage multiple priorities in an external customer impacting environment.
• Strong analysis, problem solving and ability to respond effectively with limited information.
• Able to travel to other locations from time to time.

It’s a bonus but not essential:

• Wider Payments/Core banking experience, able to develop skills, knowledge and competency across the team
• Experience in working with 3rd parties
• Previous software development experience, agile/waterfall development methodologies

Red Hot Rewards

• Generous holidays – 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.
• Up to five extra paid well-being days per year​.
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.

And there’s no waiting around, you’ll enjoy these benefits from day one.Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.We’re all about helping you Live a Life More Virgin, so happy to talk flexible working with you.Say hello to Virgin MoneyWe’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We’re putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people’s lives. We’re customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.’ Our customer centric culture means that we’re able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.Be yourself at Virgin MoneyOur purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.As a Disability Confident Leader, we’re committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team [email protected]Now the legal bitLiving A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we’ll need you to confirm you have the right to work in the UK.If you’re successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years’ worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we’ll ask for six years of regulatory references, and once in the role, you’ll be subject to periodic employment checks.Advertised: 31 Jan 2025 GMT Standard Time
Applications close: 14 Feb 2025 GMT Standard Time

Expected salary

£49600 – 65000 per year

Location

United Kingdom

Job date

Mon, 03 Feb 2025 06:36:58 GMT

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