NHS
Job title:
Medical Secretary
Company
NHS
Job description
To provide an efficient and effective, high quality secretarial service through coordination of referrals and administration across elective services. This will involve co-ordination of referrals, word processing and audio typing of letters, reports and medical correspondence using set procedures and maintaining high quality standards throughout. Maintaining a system to keep track of outstanding actions/investigations.To maintain effective communication with patients and staff, including those aspects which lie outside of Lymington New Forest Hospital.Working with a minimum of supervision and providing support and supervision to administrative colleagues.Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to; Hampshire IOW Healthcare NHS Trust, Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.Main duties of the job*receiving referrals via post, email, ERS, verbally and acknowledging receipt*uploading of triaged referrals to appropriate systems*checking that all patient details/demographics are correct.*preparing patient notes, where appropriate.*transcribing and producing a range of documents, as dictated by the clinician, some of which may be of a confidential/sensitive nature.*To act as the first point of contact on behalf of the team, receiving telephone calls, emails, and personal callers, responding efficiently and promptly to queries, or re-directing to the appropriate person/department.*To organise and prioritise diary appointments, re-arranging, when necessary, to take account of more urgent meetings/patient appointments as they arise ensuring all relevant departments/team members are made aware.*Negotiating with patients, families, and clinicians*Respond to routine communications (including letters, memos, and emails) where possible, initiating routine correspondence, eg. GPs/other health professionals/Social Services/patients*Maintain strict control of any confidential paperwork and files.*To provide cover for the other secretaries/admin staff with the Team during busy periods, sickness, and annual leave*To carry out searches for information, including the use of the internet or hospital information systems*Maintain an up-to-date knowledge of information systems and software, this will include, but not limited to:About usHampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.Date posted30 January 2025Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a yearContractPermanentWorking patternFull-timeReference number348-SS-6712Job locationsLymington New Forest HospitalWellworthy RoadLymingtonHampshireSO41 8QDJob descriptionJob responsibilitiesFurther information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone – if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust’s Recruitment team – detailed in the advert. The Trust will seek to resolve this issue wherever possible.We are happy to talk Flexible Working – all requests for flexible working options can be discussed as part of the interview process. Job descriptionJob responsibilitiesFurther information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone – if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust’s Recruitment team – detailed in the advert. The Trust will seek to resolve this issue wherever possible.We are happy to talk Flexible Working – all requests for flexible working options can be discussed as part of the interview process.Person SpecificationQualificationsEssential
- Educated to GCSE level
- RSA II, III typewriting
- Word processing
Desirable
- Audio typing
- Medical terminology
ExperienceEssential
- Current secretarial skills
- Good organisational and administrations kills
- Self-motivation
Desirable
- Previous work in a healthcare environment
Additional CriteriaEssential
- Compassion, respect, and confidentiality
- Excellent interpersonal skills
Person SpecificationQualificationsEssential
- Educated to GCSE level
- RSA II, III typewriting
- Word processing
Desirable
- Audio typing
- Medical terminology
ExperienceEssential
- Current secretarial skills
- Good organisational and administrations kills
- Self-motivation
Desirable
- Previous work in a healthcare environment
Additional CriteriaEssential
- Compassion, respect, and confidentiality
- Excellent interpersonal skills
Expected salary
£24071 – 25674 per year
Location
Lymington, Hampshire
Job date
Tue, 04 Feb 2025 07:48:22 GMT
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