Broker Support Administrator

Job title:

Broker Support Administrator

Company

BMW Group Retail

Job description

Group1 Chelmsford is looking for a Broker Support Administrator.Your roleOur Corporate Fleet Sales Team at BMW Chelmsford have an exciting opportunity for an experienced Sales Administrator to join their extremely successful team. This is a fantastic opportunity to join not only a great team of people but a company that will support you personally and professionally throughout your career.This role involves being responsible for the tasks and activities of our Fleet Sales Team to ensure a vehicle is ready for delivery or collection to meet the service level agreements set by our National, Broker and Local Business accounts and meeting Inchcape and OEM compliance standards.We are looking for someone who thrives working within a team and a fast paced environment, who has excellent administration stills and great attention to detail.What you’ll do day to day

• Take full ownership of the preparation and onward delivery of the fleet vehicles to our customers.
• Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
• Order delivery Packs and advise customer when the vehicle is enroute to site.
• Book PDI with the Service department
• Ensure that all documentation is in place prior to arranging delivery.
• Quoting support for our Broker network when required
• To upload finance documents and order forms into fleetbase and complete the relevant compliance checks
• Offer vehicle for delivery on arrival, chase delivery confirmation with the customer, always looking to reduce the length of time that a vehicle is on site.

Your profileDon’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.To be a success in this role, you will have:

• Sales Administration experience
• Experience of using multiple I.T systems
• Experience if interacting with internal/external customers and delivering exceptional customer service
• Highly organised, great attention to detail
• Able to work under pressure and to tight time schedules

Rewards

• 33 days’ annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available
• Retail discounts that save you money every day
• Gym discounts, cash healthcare plans, and a cycle-to-work scheme
• Car discounts for new and used purchases and servicing
• Flexible pension scheme to support your financial future
• Family-friendly policies that help you spend more time with the people that matter
• A wellbeing programme to support you and your family
• Ongoing recognition from your peers and leadership team
• A community volunteering day

Expected salary

£25168.5 per year

Location

Chelmsford, Essex

Job date

Wed, 05 Feb 2025 08:10:17 GMT

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