Midway Care
Job title:
Operations Manager – Birmingham – Up to £53,600 per annum
Company
Midway Care
Job description
Operations Manager – Birmingham – Up to £53,600 per annumJoin Our Team as an Operations Manager at Midway Care Group!About Us: Midway Care Group specialises in providing exceptional services for individuals with learning disabilities, mental health and additional needs. We collaborate closely with individuals, families, and service commissioners to support people in living within the community, whether in transitional residential services or supported living arrangements.Our Mission: We aim to offer specialised residential and transitional services in an environment where rights, independence, and choice are paramount. We pride ourselves on delivering person-centred care and support that is both flexible and responsive.The Opportunity: We are excited to offer a fantastic opportunity to join our expanding organisation as an Operations Manager. You will oversee our Supported Living and Residential services across the the Sandwell and Dudley areas.Role Overview:Position: Operations ManagerLocation: Multi-site role across Birmingham, Solihull and WorcestershireHours: Full-time (37.5 hours per week, with flexibility for evenings and weekends)Reporting to: Regional Operations DirectorAbout the roleKey Responsibilities:Provide day-to-day leadership to a team of Locality Managers supporting adults with learning disabilities, complex care needs, and challenging behaviours.Ensure personalised services that adapt to the changing needs of the individuals we support.Maintain high standards of care and compliance.Travel between services to ensure quality and support.Hold CQC registration for some homes.Spend at least 4 days per week in services, mentoring and coaching managers to achieve operational excellence.Requirements:Collaborate with Operational Managers to create and implement improvement plans for at-risk services.Lead the rollout of improvement plans, ensuring compliance and progress toward targets.Drive best practices and compliance by managing high-standard quality assurance across homes and services.Monitor safety and welfare protocols for vulnerable adults, responding urgently to concerns as needed.Partner with the Quality Director to identify and implement solutions for high-risk services.Develop targeted improvement plans with clear actions and timelines, based on a thorough analysis of issues.Lead on service improvement plans, monitoring those identified with shortfalls on a weekly and/or monthly basis.Personally lead crisis management and short-term oversight for services in need, supporting managers directly.Ensure clarity and team member buy-in on all improvement initiatives.Benefits:Competitive salary up to £53,600 (dependent on experience) including Car Allowance33 days of annual leave, including Bank HolidaysGenuine career progression opportunities within a growing organisation.On-call support and ongoing training and development.Are you a dynamic and forward-thinking individual looking for a new challenge? If so, we want to hear from you! Don’t delay-apply today!About the companyAt Midway Care Group, we’re committed to delivering compassionate, person-centered care to individuals with learning disabilities, autism, and mental health needs. Our dedicated team works tirelessly to create supportive environments where everyone can thrive, promoting independence and a better quality of life. We believe in a holistic approach, working closely with families and professionals to ensure the best outcomes for those in our care.Required Criteria
- Multi site Residential or Supported Living Management: 3 years (preferred)
- LD and or Mental Health support Management: 2 years (preferred)
- British Driving Licence (required)
Desired Criteria
- NVQ Level 5 in health and Social Care (preferred)
Skills you’ll need
Expected salary
Location
Birmingham
Job date
Fri, 07 Feb 2025 08:15:56 GMT
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