Revenue Services Officer

Job title:

Revenue Services Officer

Company

Metrolinx

Job description

Job Description:Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.Our Revenue & Treasury Office is looking for a detail oriented and proactive Revenue Services officer to provide various Treasury services. In this position you will provide curtail back-up support to the Treasury Room Supervisor, ensuring the efficient scheduling of ticket vending machines and managing incidents related to TVM operations.What will I be doing?

• Ensure daily scheduling of Ticket Vending Machines (TVMs) to guarantee that no machine is out of service due to scheduling issues, utilizing sound judgement and strong analytical skill to interpret TVM data for optimal scheduling.
• Coordinate with armed services regarding TVM scheduling and validate their services on a daily basis.
• Coordinate with armed services regarding their spare pool of TVM hoppers and vaults to ensure adequate stock to service TVMs.
• Work closely with the Treasury Room team to coordinate any technical support needs.
• Review and investigate TVM incident cases daily, using various data sources, to ensure the proper solution is provided to customers.
• Review and investigate TVM incident cases daily, using sound judgement and strong analytical skill to verify data from different sources before providing accurate and appropriate responses.
• Manage chargebacks from various acquirers related to customer claims, thoroughly investigating cases to provide accurate results.
• Coordinate with IT on any Treasury system or TVM-related upgrades and ensure smooth implementation.
• Transmit credit card payment files to the payment card services provider for processing reserve parking payments.
• Track Presto cards returns, and coordinate with Presto offices to ensure they are returned on time.
• Transfer payroll files and funds to cover payroll, arranging bank drafts and wire transfers as needed.
• Complete reconciliations on cash revenue-related control accounts in the general ledger to ensure accuracy and compliance.

What Skills and Qualifications Do I Need?

• Completion of a college diploma in Accounting or currently working towards a CPA designation, coupled with a college diploma in Software Applications, or an equivalent combination of education, training, and experience.
• Demonstrated years of experience in a computerized accounting environment, with a solid understanding of banking and revenue collection procedures. Proficient in various applications and analytics tools, with advanced spreadsheet skills, and experienced in software programs, including debugging, testing, and interpreting test plans. Strong verbal and written communication skills, along with excellent organizational abilities and the capacity to work independently.

Don’t Meet Every Requirement?If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.Accommodation:We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email .Application Process:All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the before submitting your application.Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.We thank all applicants for their interest, however, only those selected for further consideration will be contacted.WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

Expected salary

Location

Canada

Job date

Fri, 07 Feb 2025 06:00:40 GMT

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