Apprentice Coordinator

Job title:

Apprentice Coordinator

Company

Sunbelt Rentals

Job description

About The RoleAre you a friendly and outgoing person who is looking for a career with a company that really values your contribution and can offer you award-winning training opportunities? Read on as we may have just the apprenticeship you are looking for!Our apprentices are the future of our business. On our 21-month apprenticeship programme you will learn the skills to become a successful Business Administrator with a fantastic range of future career options ahead of you. There could not be a more exciting time to join us and following successful completion of your apprenticeship you will be offered a permanent role, with one of the best rental equipment providers in the industry.On a daily basis you’ll work within one of our Operational Centres where you will learn to:

• Provide full administrative support for the appropriate business sector
• Become skilled in the use of relevant IT packages and systems
• Understand and implement internal processes and procedures
• Build an in-depth product knowledge to enhance your ability to support customers and colleagues
• Deal with customer quotes, orders, credit notes and purchase orders
• Communicate with customers on the telephone, via email and in response to website requests or to follow up open quotes
• Effectively deal with operational and commercial queries, providing an efficient service supported by effective communication and the ability to produce accurate documentation
• Build excellent working relationships with the sales team and customers, learning to understand their needs and requirements
• Develop the ability to recommend products and services that meet customer needs, ensuring a comprehensive and effective customer experience every time
• Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued
• Expand your team working skills with your colleagues and the wider Sunbelt Rentals team
• Manage a varied workday in a fast-paced operational environment, learning to manage multiple tasks and deadlines

We’ll provide you with a comprehensive company induction, role-specific training and apprenticeship support. You will become a part of a larger apprentice cohort where you will be able to form lifelong relationships and engage in a wider support network.You will also be invited to attend our Customer Service Development Programme, which is designed to ensure that you’re confident, equipped and empowered to deliver a world class rental experience to your customers. We’ll also support your personal growth and development in line with your Sunbelt Rentals career aspirations.Apprenticeship TrainingYou will be completing a level 3 Business Administration apprenticeship standard. This will be delivered using a combination of;

• Workplace experience to gain practical skills
• Guidance and training from an experienced workplace mentor
• Industry recognised training leading to an apprenticeship qualification. This is delivered remotely but may include some face-to-face sessions at a training centre

About the Application Process

• Complete the application
• You will be asked some additional screening questions which will need to be completed before progressing to the next stage of the process
• Your application will be reviewed by our Recruitment Team and you may be invited to complete a video interview
• If successful at video interview, you will then be invited to one of our online assessment centres.
• From there, again if successful, your application will be passed to the hiring manager at Sunbelt Rentals, who will arrange an interview with you at the centre/depot.

About YouWhat you will need to bring to the role from day one:

• Enthusiasm
• Motivation to learn new skills
• Responsible behaviour
• Ability to work in a team
• Excellent written and verbal communication skills
• Attention to detail
• Ability to follow instructions
• Initiative
• An eagerness to understand our product range and the wider Sunbelt Rentals business
• The ability to engage and build relationships with both internal and external customers
• A flexible and adaptable approach
• An interest in learning new IT systems and making the most of technology in your job role
• GCSE or equivalent Grade 4 or above in Maths and English

About UsSunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada – as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

Expected salary

Location

Sutton in Ashfield, Nottinghamshire

Job date

Wed, 12 Feb 2025 08:36:28 GMT

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