Community Engagement Ambassador

Job title:

Community Engagement Ambassador

Company

NHS

Job description

Community Engagement AmbassadorLocation: St Austell Income Generation Hub and with travel across the county.37.5 hours per weekSalary: £27,963 per annumWe are looking for an energetic and cause driven individual to be an effective and compelling Ambassador for Cornwall Hospice Care, engaging with our local communities to raise vital funds through varied and creative, fundraising methods. The ideal candidate is a proactive, people focussed individual with excellent communication skills.Your role will be to build positive relationships and promote our charitys purpose, ambitions and values encouraging community support that helps us to achieve ambitious financial targets.Working for usOur employees and volunteers are essential to the care we provide and in return the charity offers:A chance to make a real differenceSupportive working environmentAccess to a wide range of training and development opportunitiesGenerous annual leave entitlement of 36 days including bank holiday.Contributory pension schemeLife AssuranceNon-contributory medical cash plan, with the option to include your family membersEmployee Assistance ProgrammeEnhanced sick pay schemeMain duties of the jobAct as the face of the charity at community events, engaging with attendees and volunteers to share Cornwall Hospice Cares purpose and work.Encourage individuals, groups, volunteers and businesses to participate in and support fundraising initiatives.Support event sales, sponsorships, and donations by promoting community events through various channels.Collaborate with team members to ensure financial targets are met, share updates about current projects, share ideas and utilise any opportunities to support the wider fundraising team.Collaborate with the marketing team to promote community events and challenges through social media, email campaigns, and local networksBuild and nurture relationships with donors, sponsors, event participants and our volunteers to ensure long-term engagement.Contribute to thank-you efforts, such as writing acknowledgment letters to donors and volunteers.Work positively throughout Cornwall Hospice Care as part of the Fundraising and Engagement team.Assist in recruiting and training volunteers, ensuring that they are supported, motivated and informed about the charitys purpose, ambitions and values.Support our culture of appreciation and recognition for volunteers.Assist in evaluating the success of community events by gathering feedback and tracking outcomes.Ensure compliance with relevant fundraising regulations, ethical standards, and best practices.About usCornwall Hospice Care is a 24/7 Cornish healthcare charity that provides end of life care and support for people with terminal illnesses. This care is provided free of charge at our two hospices Mount Edgcumbe Hospice in St Austell and St Julias Hospice in Hayle, in Cornwalls hospitals, care homes and in the community.Date posted07 March 2025Pay schemeOtherSalary£27,963 a yearContractPermanentWorking patternFull-timeReference numberB0266-25-0001Job locationsCornwall Hospice CareDaniels LaneSt. AustellCornwallPL25 3HSJob descriptionJob responsibilities1. Community Engagement:Act as the face of the charity at community events, engaging with attendees and volunteers to share Cornwall Hospice Cares purpose and work.Encourage individuals, groups, volunteers and businesses to participate in and support fundraising initiatives.2. Fundraising Support:Support event sales, sponsorships, and donations by promoting community events through various channels.Collaborate with team members to ensure financial targets are met, share updates about current projects, share ideas and utilise any opportunities to support the wider fundraising team.Collaborate with the marketing team to promote community events and challenges through social media, email campaigns, and local networks3. Relationship Management:Build and nurture relationships with donors, sponsors, event participants and our volunteers to ensure long-term engagement.Contribute to thank-you efforts, such as writing acknowledgment letters to donors and volunteers.Work positively throughout Cornwall Hospice Care as part of the Fundraising and Engagement team.4. Volunteer Coordination:Assist in recruiting and training volunteers, ensuring that they are supported, motivated and informed about the charitys purpose, ambitions and values.Support our culture of appreciation and recognition for volunteers.5. Monitoring, Evaluation & Reporting:Assist in evaluating the success of community events by gathering feedback and tracking outcomes.Ensure compliance with relevant fundraising regulations, ethical standards, and best practices. Job descriptionJob responsibilities1. Community Engagement:Act as the face of the charity at community events, engaging with attendees and volunteers to share Cornwall Hospice Cares purpose and work.Encourage individuals, groups, volunteers and businesses to participate in and support fundraising initiatives.2. Fundraising Support:Support event sales, sponsorships, and donations by promoting community events through various channels.Collaborate with team members to ensure financial targets are met, share updates about current projects, share ideas and utilise any opportunities to support the wider fundraising team.Collaborate with the marketing team to promote community events and challenges through social media, email campaigns, and local networks3. Relationship Management:Build and nurture relationships with donors, sponsors, event participants and our volunteers to ensure long-term engagement.Contribute to thank-you efforts, such as writing acknowledgment letters to donors and volunteers.Work positively throughout Cornwall Hospice Care as part of the Fundraising and Engagement team.4. Volunteer Coordination:Assist in recruiting and training volunteers, ensuring that they are supported, motivated and informed about the charitys purpose, ambitions and values.Support our culture of appreciation and recognition for volunteers.5. Monitoring, Evaluation & Reporting:Assist in evaluating the success of community events by gathering feedback and tracking outcomes.Ensure compliance with relevant fundraising regulations, ethical standards, and best practices.Person SpecificationOther RequirementsEssential

• Comfortable lifting light to moderate materials (e.g., event supplies or brochures).
• Availability to work flexible hours, including evenings and weekends, depending on event schedules.
• Professional appearance especially when representing the charity.
• Commitment to maintaining confidentiality and professionalism. Awareness of the constantly changing fundraising environment and able to identify new opportunities.
• Remain up to date with current trends and external issues that may affect the charity.

QualificationsEssential

• Skills:
• Exceptional interpersonal and communication skills with a compassionate and empathetic demeanour.
• Ability to engage and educate diverse groups about Cornwall Hospice Care, our charitable status and funding needs.
• Strong organizational skills and attention to detail with the ability to handle multiple tasks, prioritise and meet deadlines.

Desirable

• Previous experience in fundraising, event development and management, community outreach, or customer-facing roles.
• Experience of working in the health, social care or hospice sectors
• Familiarity with fundraising and volunteer CRM systems (e.g., Assemble, Raiser’s Edge).
• Membership of professional bodies such as the Chartered Institute of Fundraising.

ExperienceEssential

• Experience:
• Clear understanding of KPIs, targets, budgeting and risk mitigation.
• Working in local communities with a diverse range of people.
• Supporting and working with volunteers.

Person SpecificationOther RequirementsEssential

• Comfortable lifting light to moderate materials (e.g., event supplies or brochures).
• Availability to work flexible hours, including evenings and weekends, depending on event schedules.
• Professional appearance especially when representing the charity.
• Commitment to maintaining confidentiality and professionalism. Awareness of the constantly changing fundraising environment and able to identify new opportunities.
• Remain up to date with current trends and external issues that may affect the charity.

QualificationsEssential

• Skills:
• Exceptional interpersonal and communication skills with a compassionate and empathetic demeanour.
• Ability to engage and educate diverse groups about Cornwall Hospice Care, our charitable status and funding needs.
• Strong organizational skills and attention to detail with the ability to handle multiple tasks, prioritise and meet deadlines.

Desirable

• Previous experience in fundraising, event development and management, community outreach, or customer-facing roles.
• Experience of working in the health, social care or hospice sectors
• Familiarity with fundraising and volunteer CRM systems (e.g., Assemble, Raiser’s Edge).
• Membership of professional bodies such as the Chartered Institute of Fundraising.

ExperienceEssential

• Experience:
• Clear understanding of KPIs, targets, budgeting and risk mitigation.
• Working in local communities with a diverse range of people.
• Supporting and working with volunteers.

Expected salary

£27963 per year

Location

St Austell, Cornwall

Job date

Tue, 11 Mar 2025 06:57:38 GMT

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