Bristol City Council
Job title:
Business Support Officer
Company
Bristol City Council
Job description
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.Job detailsJob details Job reference VAC006651 Date posted 10/03/2025 Application closing date 23/03/2025 Location City Hall College Green City Centre Bristol BS1 5TR Salary BG7: £25,992 – £27,269 Package Blank Contractual hours 37 Basis Full time Job category/type Administration AttachmentsBusiness Support Officer x2 Job descriptionFull Time, Fixed Term until 31st March 2026.Teams: Business Support Service, Unit C, Finance Team 2, Accounts Receivable.At Bristol City Council, we rely on having a strong network of business support staff who help our services run seamlessly and efficiently. We’re incredibly proud of these employees who work behind the scenes, making sure we provide an efficient service to our local residents. Our 15 teams support important local services. These range from revenue and benefits, parks and open spaces to Public health, social services, and our highways, and so many others. As a service and as a council we strive to treat one another fairly and with dignity, valuing difference.The Business Support Service are delighted to recruit a Business Support Officer who can join us to reach shared goals and have a positive can-do attitude and not afraid of trying new things. In our varied roles you will be working collaboratively as part of centralised service which provides support to a wide range of different departments across the council.Accounts Receivable support a variety of departments across Bristol City Council which include Adult Community Care, Debt Management & Property Services. The extensive variety of tasks carried out by the team range from submitting direct debit files to forwarding cases for debt collection.This role will mainly support the collection of sundry debt and will involve contact with a range of stakeholders to aid collection rates.As a Business Support Officer, you may be allocated several tasks from different areas of work and will be managing your own varied workload, working autonomously on tasks when required, taking ownership and responsibility in those areas. You will enjoy working creatively to design the most efficient ways of working on each task and also together as a team which will require good communication skills with your colleagues, and other stakeholders. You will have high level working knowledge of using Microsoft tools, including shared calendar, and be willing to learn quickly. You will model and promote our .In particular the Administration and Business Support Service offers roles that are:
- Centrally based within Bristol
- Within a supportive work environment
- Has a Talent Management Scheme to enhance colleagues’ skills and opportunities
- Part of a flexible and committed team that makes connections with opportunities across the organisation.
Why Bristol City Council?At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.How do I apply?If you share our and are ready to be part of our exciting journey please select the apply button below.To be shortlisted for interview you will need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.For permanent Bristol City Council employees, this post will be a secondment.For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.We’re a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We’ll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.Interviews will be held week commencing 31st March 2025.For further information please contact Team Leader Tom Blackmore by emailAt Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people and Black and racially minoritised who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.Job title Business Support Officer x2 Job reference VAC006651 Date posted 10/03/2025 Application closing date 23/03/2025 Location City Hall College Green City Centre Bristol BS1 5TR Salary BG7: £25,992 – £27,269 Package Blank Contractual hours 37 Basis Full time Job category/type Administration Attachments Job descriptionFull Time, Fixed Term until 31st March 2026.Teams: Business Support Service, Unit C, Finance Team 2, Accounts Receivable.At Bristol City Council, we rely on having a strong network of business support staff who help our services run seamlessly and efficiently. We’re incredibly proud of these employees who work behind the scenes, making sure we provide an efficient service to our local residents. Our 15 teams support important local services. These range from revenue and benefits, parks and open spaces to Public health, social services, and our highways, and so many others. As a service and as a council we strive to treat one another fairly and with dignity, valuing difference.The Business Support Service are delighted to recruit a Business Support Officer who can join us to reach shared goals and have a positive can-do attitude and not afraid of trying new things. In our varied roles you will be working collaboratively as part of centralised service which provides support to a wide range of different departments across the council.Accounts Receivable support a variety of departments across Bristol City Council which include Adult Community Care, Debt Management & Property Services. The extensive variety of tasks carried out by the team range from submitting direct debit files to forwarding cases for debt collection.This role will mainly support the collection of sundry debt and will involve contact with a range of stakeholders to aid collection rates.As a Business Support Officer, you may be allocated several tasks from different areas of work and will be managing your own varied workload, working autonomously on tasks when required, taking ownership and responsibility in those areas. You will enjoy working creatively to design the most efficient ways of working on each task and also together as a team which will require good communication skills with your colleagues, and other stakeholders. You will have high level working knowledge of using Microsoft tools, including shared calendar, and be willing to learn quickly. You will model and promote our .In particular the Administration and Business Support Service offers roles that are:
- Centrally based within Bristol
- Within a supportive work environment
- Has a Talent Management Scheme to enhance colleagues’ skills and opportunities
- Part of a flexible and committed team that makes connections with opportunities across the organisation.
Why Bristol City Council?At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.How do I apply?If you share our and are ready to be part of our exciting journey please select the apply button below.To be shortlisted for interview you will need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.For permanent Bristol City Council employees, this post will be a secondment.For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.We’re a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We’ll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.Interviews will be held week commencing 31st March 2025.For further information please contact Team Leader Tom Blackmore by emailAt Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people and Black and racially minoritised who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.
Expected salary
£25992 – 27269 per year
Location
Bristol
Job date
Wed, 12 Mar 2025 08:33:45 GMT
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