Senior Manager, High Risk Client Management, Personal & Commercial Banking

Royal Bank of Canada

Job title:

Senior Manager, High Risk Client Management, Personal & Commercial Banking

Company

Royal Bank of Canada

Job description

Job Summary Providing tactical direction and end-to-end ownership and execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients.Job DescriptionWhat is the opportunity?As Senior Manager, High Risk Client Management (HRCM), you will support the Director, HRCM by providing tactical direction and end-to-end ownership and execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients including the risk assessment and enhanced due diligence (EDD) processes to mitigate against financial, regulatory, reputational, and legal risks at RBC using a risk-based approach. This role also requires the following: maintaining responsibility for the identification, confirmation, management, and approval process for the on-boarding and periodic review and assessment of high risk clients and managing a team of approximately 5 to 10 staff.What will you do?Oversee the prioritization and management of HRC EDD risk assessment workflow for units supported by the HRC Team and ensure that the requirements of the RBC Enterprise AML Client Risk Management Policy (COMP17) and Control Standards (COMP17A) are executed consistently in EDDPartner with relevant stakeholders to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approachResponsible for the oversight of timely, accurate, and complete files across the HRC Team, including the consistent and standard use of the case management tool, approval matrix, etc.Responsible for oversight of HRC queues, productivity and ensuring appropriate benchmarks are met. Where challenges exist, ensures performance management of underperforming staff is appliedAssist Director, HRCM in the management of the global repository of HRCsOversee management of the HRC processes (including on-boarding and periodic review) and ensure, where applicable, all regulatory timeframes are metApprove risk assessments where required for High Risk Clients, partnering with the appropriate Money Laundering ReportingWhat do you need to succeed?Must-have5+ years of demonstrated knowledge of or experience in financial and money laundering crimes/High Risk Clients/EDD investigations and / or a law enforcement / regulatory background and/or banking backgroundKnowledge of AML compliance requirements and regulations for Canada and other jurisdictions where RBC operatesKnowledge of regulatory requirements such as: AML –Canada, OSFI, OFAC, OCC, Bank Act, CPA, IDA/OSC, BSA, PIPEDAAwareness of business applications, industry standards and service management.Awareness of banking products, requirements and regulationsSkilled in Microsoft Office Outlook, Excel, Word applications. – (Level 2 or above)Nice-to-havePost-secondary education or equivalent experienceCAMS designationWhat’s in it for you?We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefitsLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in an agile, collaborative, progressive, and high-performing teamThe opportunity to interface with executives from many different parts of the organizationJob Skills Anti-Money Laundering (AML), Business Perspective, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Process Management, Strategic ThinkingAdditional Job DetailsAddress: 20 KING ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: GROUP RISK MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2025-03-10Application Deadline: 2025-03-22Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Expected salary

Location

Toronto, ON

Job date

Wed, 12 Mar 2025 04:05:03 GMT

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