NHS
Job title:
Team Administrator
Company
NHS
Job description
We are able to offer a new opportunity for a Team Administrator to join our CAMHS team based in Tamworth.You will be working in a small supportive team alongside another team administrator and a medical secretary.You will be part of the Children’s and Families Care Group based within our Child and Adolescent Mental Health Services, delivering care to children, young people and families.We are looking for someone who can work on their own initiative, organise their workload without direct supervision on a daily basis, and who can ensure deadlines are met. If you feel this is you, we would love to hear from you!This role is working part time 30 hours per week, over 4 days. You must be able to commit to working a Monday and Friday, optional day off to be a Tuesday, Wednesday or Thursday. Hybrid working could be considered once probationary period is completedMain duties of the job
- Typing letters and reports including audio typing
- Monitoring of an individual or team inbox
- To deal professionally and promptly with telephone enquiries, taking and processing messages accurately and adhering to relevant policies and procedures.
- Provide general non-clinical advice, information and guidance to children and young peoples, parents and other professionals, to deal with all enquiries and communicate effectively on behalf of the Team.
- Providing cover for other administrative colleagues during staff absence
- Dealing with patient/public enquires about services – liaising with professionals where required and escalate as appropriate
- To collect and input statistical information as required and ensure that reports where requested are delivered within timescales.
- Making bookings and cancellations e.g. training places, rooms and interpreters.
- Receive, sort and distribute internal and external mail, ensuring that important and sensitive information is brought to an appropriate person’s attention in a timely manner
- Arranging external meetings / events / conferences including sourcing venues, arranging purchase orders etc.
About usBy joining Team MPFT, you will be helping your communities and in return for this, we will support you by:
- Supporting your career development and progression.
- Excellent NHS Pension scheme
- Generous maternity, paternity, adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients.
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car – fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccination every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.Date posted20 March 2025Pay schemeAgenda for changeBandBand 3SalaryDepending on experience £24,071 – £25,674 per annum (pro-rata_ContractPermanentWorking patternPart-timeReference number301-BK-25-7087714Job locationsCAMHS TamworthArgyle StreetTamworthB77 3EWJob descriptionJob responsibilitiesPlease see the attached Job Description and Person Specification for more information about the role.Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.Please note, we may be required to close this vacancy early if we receive a high volume of applications. Job descriptionJob responsibilitiesPlease see the attached Job Description and Person Specification for more information about the role.Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.Please note, we may be required to close this vacancy early if we receive a high volume of applications.Person SpecificationQualifications and TrainingsEssential
- Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2
- RSA Stage III Word Processing / Text Processing or equivalent
- ECDL/CLAIT IT qualification or equivalent
Desirable
- NVQ/ Level 3 Business administration
- Audio typing experience
ExperienceEssential
- Relevant experience in administration support role including dealing with telephone enquiries in a timely manner
- Experience of dealing with sensitive/distressing issues
- Previous experience of data input
Desirable
- Experience of using Rio
SKILLS, KNOWLEDGE & ABILITIESEssential
- Demonstrate the ability to prioritise workload in order to meet deadlines
- Demonstrate an understanding of the importance of effective team working
- Demonstrate an understanding of the importance of confidentiality
- Demonstrate a high level of communication skills, both written and verbal
- Excellent organisational skills and work on own initiative
- Proficient in the use of Microsoft Office packages e.g. Word, Excel etc.
- Provide training/advice to other team members on use of computer packages
- Standard keyboard skills
PERSONAL ATTRIBUTESEssential
- Demonstrate a willingness to undertake further training and identify own development needs
- Flexible and adaptable approach to work
- Ability to travel if required
Person SpecificationQualifications and TrainingsEssential
- Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2
- RSA Stage III Word Processing / Text Processing or equivalent
- ECDL/CLAIT IT qualification or equivalent
Desirable
- NVQ/ Level 3 Business administration
- Audio typing experience
ExperienceEssential
- Relevant experience in administration support role including dealing with telephone enquiries in a timely manner
- Experience of dealing with sensitive/distressing issues
- Previous experience of data input
Desirable
- Experience of using Rio
SKILLS, KNOWLEDGE & ABILITIESEssential
- Demonstrate the ability to prioritise workload in order to meet deadlines
- Demonstrate an understanding of the importance of effective team working
- Demonstrate an understanding of the importance of confidentiality
- Demonstrate a high level of communication skills, both written and verbal
- Excellent organisational skills and work on own initiative
- Proficient in the use of Microsoft Office packages e.g. Word, Excel etc.
- Provide training/advice to other team members on use of computer packages
- Standard keyboard skills
PERSONAL ATTRIBUTESEssential
- Demonstrate a willingness to undertake further training and identify own development needs
- Flexible and adaptable approach to work
- Ability to travel if required
Expected salary
£24071 – 25674 per year
Location
Tamworth, Staffordshire
Job date
Mon, 24 Mar 2025 03:15:57 GMT
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