Account Officer, Special Loans & Advisory Services

Job title:

Account Officer, Special Loans & Advisory Services

Company

Royal Bank of Canada

Job description

Job SummaryJob DescriptionWhat is the Opportunity?RBC’s Special Loans & Advisory Services (SLAS) Group is looking for an Account Officer to join their team, supporting Senior Managers in its Commercial Markets team.Reporting to the Regional Director, the Account Officer will serve as a first point of contact for Senior Managers and assists in the day-to-day management of the team administration, proactively creating capacity by adapting effective workflow systems & processes, and helping to facilitate transaction execution for the team.What will you do?

• Responsible for most operational and administrative management of client files
• Ensure completeness, accuracy, and consistency of process in the on-boarding of new clients transferred from the field, reporting loan exposures and balances, and tracking cash flows related to write-off and recoveries
• Act as the primary contact for Senior Managers with respect to non-lending service needs, helping to coordinate solutions with other areas of the Bank
• Ensure data integrity and consistency with various Bank systems and approved credit structures, in line with Synergy CCRs
• Provide ad-hoc reporting to Senior Managers and the Regional Director
• Gather and prepare information/spreadsheets & material required by Senior Managers for reports, presentations, meetings, etc.
• Manage general ledgers to ensure incoming payments / wires are allocated correctly and efficiently per instructions from Senior Managers
• Exercise due diligence in the following of procedures relative to fraud prevention, account opening process, anti-money laundering etc. as outlined in folio instructions and guidelines
• Correct data integrity as instructed by Senior Managers within established timeframe on exception reports produced on a monthly basis. Overall responsibility for integrity of records

What do you need to succeed?Must-have

• Self-driven with capability of managing multiple priorities
• Ability to take ownership/responsibility for issues and follow them through to completion
• Work with a sense of urgency as many requests require real time action to mitigate bank risk
• Ability to problem solve. Attention to detail and superior organization skills will be necessary
• Organizational awareness & familiarity with Bank systems (OLBB, Synergy, Sales Platform, CART, etc.)

Nice-to-have

• Experience in the Business Service Centre (e.g. Liability, CTM, etc.)
• Experience in Capital Markets Global Loan Administration or CCMS is an asset
• Proficiency with technology i.e. Microsoft Excel, and other Office products
• Proficiency with RBC bank systems and ability to navigate through them; or a high aptitude to learn new systems

What’s in it for you?

• A comprehensive Total Rewards program that includes competitive compensation, bonuses, flexible benefits and investment and retirement savings plans
• Flexible work/life balance options and career development opportunities
• Opportunity to work in a dynamic, collaborative and high-performing team

Job Skills Business Case Design, Credit Analysis, Credit Card Systems, Data Gathering Analysis, Financial Statement Analysis, Loss Prevention Plans, Retail Sales Support and Administration, Retail Systems, Risk Management, Taking OwnershipAdditional Job DetailsAddress: 20 KING ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: GROUP RISK MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2025-03-14Application Deadline: 2025-03-30Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Expected salary

Location

Toronto, ON

Job date

Sun, 16 Mar 2025 08:43:53 GMT

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