Admin Assistant – 15 Hours

NHS

Job title:

Admin Assistant – 15 Hours

Company

NHS

Job description

Do you enjoy working within a busy office or reception environment, where no two days are the same?We are looking for an experienced Admin Assistant to come and join our Peterborough Unit on a part time basis for 15 hours a week over 2 days on Tuesday and WednesdayYou’ll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services.About You:You will have proven experience of working within an office environment, where you’ve carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.Main duties of the jobDay to day duties:

  • Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
  • Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the clients episode of care.
  • Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
  • Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and despatch statistical information and reports.

We are also looking for:

  • Experience of dealing face to face with patients who may be upset, within a care environment.
  • Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
  • Good attention to detail, supportive towards colleagues and clients and is an effective team player.

About usBritish Pregnancy Advisory Service (BPAS) is the UK’s largest independent women’s reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.Working with us:Alongside a supportive and friendly working environment, BPAS has generous benefits:

  • Life assurance cover at 3 times salary
  • 34 days annual leave per year
  • A defined contribution pension scheme.
  • You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.

BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.Date posted20 January 2025Pay schemeOtherSalary£22,431 to £26,382 a year pro rata for part-time – Depending on experienceContractPermanentWorking patternPart-timeReference numberB0201-PET-AA-15-1Job locationsB P A SBroadway CourtPeterboroughPE1 1RPJob descriptionJob responsibilitiesThe full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.Further InformationSalary: £22,431 – £26,382 per annum (£11.98 – £14.09 ph) – depending on skills/experience. Pro-rata for part time hours.Hours: 15Hours per weekShift Pattern: Tuesday 08:30-16:30 | Wednesday 08:30-16:30Location: BPAS Peterborough, Broadway Court, Ground Floor North Wing, Peterborough PE1 1RPInterested so far? Don’t delay, apply today!This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.The Small Print:All applicants must be pro-choice.If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment. Job descriptionJob responsibilitiesThe full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.Further InformationSalary: £22,431 – £26,382 per annum (£11.98 – £14.09 ph) – depending on skills/experience. Pro-rata for part time hours.Hours: 15Hours per weekShift Pattern: Tuesday 08:30-16:30 | Wednesday 08:30-16:30Location: BPAS Peterborough, Broadway Court, Ground Floor North Wing, Peterborough PE1 1RPInterested so far? Don’t delay, apply today!This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.The Small Print:All applicants must be pro-choice.If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.Person SpecificationExperienceEssential

  • Administration experience gained within an office environment and general office duties
  • Experience with clerical procedures including the checking of documentation
  • Experience of telephone and reception procedures

Desirable

  • Experience of dealing face to face with patients who may be angry or upset, within a care environment
  • Healthcare administration experience

QualificationsEssential

  • English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
  • Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams

GeneralEssential

  • Do you support a woman’s right to choose abortion?
  • Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
  • Are you aware this role is for 15 hours per week – working 08:30 – 16:30 every Tuesday and Wednesday. Can you commit to this?

Desirable

  • Would you like to add any further information/statements to support your application?

Person SpecificationExperienceEssential

  • Administration experience gained within an office environment and general office duties
  • Experience with clerical procedures including the checking of documentation
  • Experience of telephone and reception procedures

Desirable

  • Experience of dealing face to face with patients who may be angry or upset, within a care environment
  • Healthcare administration experience

QualificationsEssential

  • English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
  • Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams

GeneralEssential

  • Do you support a woman’s right to choose abortion?
  • Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
  • Are you aware this role is for 15 hours per week – working 08:30 – 16:30 every Tuesday and Wednesday. Can you commit to this?

Desirable

  • Would you like to add any further information/statements to support your application?

Expected salary

£22431 – 26382 per year

Location

Peterborough

Job date

Wed, 22 Jan 2025 06:10:11 GMT

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