Just
Job title:
Administrator – 6 – 12 month FTC
Company
Just
Job description
At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.
Administrator – 6- 12 month Fixed Term Contract
Reigate – Hybrid (2 days office based)
About The Role
A fantastic opportunity has arisen to join us as an Administrator on a 12 month fixed term contract within our Customer Services Department.
As an Administrator you will be responsible for providing administrative support to our Customers, partners and external 3rd parties considering at all times how to achieve the best Customer outcome.
We are seeking someone who is driven to provide excellent customer service and who maintains focus when faced with high volumes of work, ensuring accuracy at all times.
Training is provided and you will have a Team Leader who will ensure you have everything you need to complete your role successfully.
Whilst experience of customer service or administration within a financial services company is beneficial and would give you a head-start in this role, it is not essential.
Key Accountabilities
To complete basic administration processes in accordance with agreed procedures and standards in a professional, accurate, timely and compliant manner.
To plan and organise work effectively to achieve team and personal objectives with the support of senior team members.
To undertake tasks to the required standards of service and productivity.
To always provide an excellent level of customer service to all customers; internal and external.
To focus on continuous improvement of your personal competence and professional development.
About You
The experience, skills, and knowledge we are looking for:
Previous administration experience
Experience working within a process-driven environment
Experience in a regulated environment (beneficial)
Excellent verbal, written communication and interpersonal skills
Good organisation and planning
High attention to detail and accuracy
Focus on delivery of good customer service
Company Benefits
A Competitive Salary, Pension Scheme and Life Assurance
Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
Private Medical Cover and Income Protection, just in case
A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets
Opportunity to progress within your career both in-role and within the company
FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
A variety of Employee Funded Benefits available to you via our Online Benefits Portal
Plus, several additional purchase options available for you and your loved ones
Who are Just?
We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £2bn of assets.
We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement.
That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement.
Why Just?
We are committed to building a more sustainable business and have publicly committed to reduce our scope 3 emissions to Net Zero by 2050 and our scope 1 and 2 emissions to Net Zero by 2025. We’ve made good progress so far and encourage our people to make small and meaningful changes in their everyday lives, so that we can protect our planet for future generations.
Diversity, Equity and inclusion (DE&I) is a key priority for Just as part of our overall strategy and ensuring all of our people feel proud to work at Just. We have joined a number of initiatives including the Race at Work Charter, designed to improve outcomes for employees from underrepresented backgrounds. We also run a Reciprocal Mentoring scheme for employees from a BAME background, those with a disability and those who identify as LGBTQ+.
There are multiple employee network groups, which champion issues including race, gender, social mobility and neurodiversity.
What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly – each other.
About Us
We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly.
How people work, save, and plan for the future is all changing. A new generation of retirees needs a new kind of retirement company. A company who will look for new ways of doing things – and will always put the customer first.
That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. And with you on our team, we’re going to make sure they get it.
We’ve built our sustainability strategy around the United Nations Sustainable Development Goals (SDG) and have selected goals where we believe we can make the most difference. By aligning our activity with these global goals, we can make sure we play our part in addressing the wider issues facing the planet and leave a positive legacy to the world. You can read more about our sustainability strategy .
Diversity, equity and inclusion are priorities for us. Having a diverse, talented workforce with colleagues of different backgrounds, world views and experiences is the right thing to do. It’s also the most effective way to succeed, innovate and better serve our customers now and in the future. We are committed to our targets on gender and ethnicity and run a number of successful mentoring and sponsorship programmes for our colleagues from diverse backgrounds. We have multiple active employee network groups which champion issues including gender, ethnicity, sexual orientation, disability and neurodiversity. You can read more about our DE&I strategy and commitments .
What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly – each other. We look forward to welcoming you to the team soon.
Expected salary
Location
Reigate, Surrey
Job date
Fri, 16 Feb 2024 02:34:45 GMT
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