Royal Bank of Canada
Job title:
Advisor Transition Specialist
Company
Royal Bank of Canada
Job description
Job Summary
Job Description
What is the opportunity?
As a Competitive Hire Specialist, you will be responsible for supporting Competitive Hire teams to deliver a seamless transition experience. You will be the ‘go-to’ person that supports the Competitive Hire support team through their post account opening steps, including servicing the client and play a key role in the training of new associates.
This is a hybrid role that will consist of working 2 days in branch with teams located in your area and 3 days virtual, supporting teams located outside of your local urban area
What will you do?
Provide training for Post Account Opening steps (examples include: Book Cost updates, Online Setup, Householding)
Engage in Application training for teams
Provide “Just-in-Time” training for reactive client requests (examples include: EFT requests, Registered Account Contributions/Withdrawals, Reporting)
Complete reporting to track progress of onboards
Liaising with internal departments to ensure post account opening tasks are completed
Act as general resource on procedures and policies
Completing feedback entry as needed
What do you need to succeed?
Must Have
Understanding of Wealth Management Canada business and culture
Experience with Wealth Management Canada applications
Wealth Management Canada administrative experience
Experience providing training
Nice to Have
Superior written and verbal communication skills
High level of time management and organization skills
Strong commitment to client service excellence
Ability to adapt quickly to changing needs and work requirements
A demonstrated, reliable work ethic with the ability to manage multiple competing priorities
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business and geographies
The expected salary range for the above position is $70,000 – $80,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.
This position may be eligible to receive a discretionary/variable incentive payment.
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
Drives RBC’s high-performance culture
Enables collective achievement of our strategic goals
Generates sustainable shareholder returns and above market shareholder value
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Job Skills Adult Learning Theory, Communication, Curriculum Development, Detail-Oriented, Knowledge Organization, Multi-Level Communication, Presentations, T&D: Trends and Directions, Training Delivery, Training Evaluations
Additional Job Details
Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City: TORONTO
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: Wealth Management
Job Type: Regular
Pay Type: Salaried
Posted Date: 2024-02-20
Application Deadline: 2024-03-23
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expected salary
$70000 – 80000 per year
Location
Toronto, ON
Job date
Wed, 21 Feb 2024 23:18:35 GMT
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