McDonald's
Job title:
Apprentice Crew Member
Company
McDonald’s
Job description
The opportunity
Every McDonald’s customer should have a brilliant experience each time they visit. As an Apprentice Crew Member, you’ll make it happen! Get trained to the highest standards in food preparation and hygiene, and work towards your Level 2 Hospitality Team Member Standard.
Job requirements
As an Apprentice Crew Member, you’ll quickly become part of a team, or ‘Crew’, that works together to provide the best, quick service, and a great family restaurant experience. If you’ve visited one of our restaurants before, you probably have an idea of what is involved in working here. But you might not realise the variety and scope of the role.
You’ll be working in our fast-moving, high-energy environment and we’re looking for a genuine smile plus an ability to connect with customers!
What your apprenticeship will offer:
● You’ll work towards a Level 2 Hospitality Team Member Standard – which is equivalent to 5 GCSES!
● You’ll receive day to day training in your restaurant and a blended social learning experience for your qualification. This will be delivered on a 121 basis in your workplace by one of our expert trainers every 4-6 weeks via face-to-face visits or remotely over telephone or Skype.
● The apprenticeship is a structured, learner and employer focused development programme designed to create opportunities for lifelong knowledge, skills, and behaviours.
● You’ll be assigned an Apprenticeship Mentor who will support you alongside your Manager and Assessor throughout your training and in the run up to your End Point Assessment.
● They will coach you from your first day and facilitate your 20% off job training as well as support you with your practical and online assessments.
What your role will involve:
When working in a McDonald’s restaurant, you will have to do a number of regular tasks, many which follow set procedures. Your tasks will include:
● Preparing every customer’s food and drink to a gold stand.
● Making the customer’s experience special – adapt to each customer’s needs, be patient and welcoming.
● Keeping up to date with knowledge on our food and promotions.
● Completing tasks and activities in line with training/SOCs, company guidelines and management direction.
● Adhering to McDonald’s standards of quality, service and cleanliness and following all workplace safety, security, and food hygiene procedures.
● Taking responsibility for your training in all areas; looking for opportunities to improve and develop.
● Following the ‘Fix Up, Work Sharp’ guidelines and taking pride in your personal appearance.
Job personal attributes
Are you what we need?
● You are friendly, courteous, and helpful; and you work well as part of a team.
● Our doors are open to everyone; you’ll be confident in approaching and dealing with diverse groups of people.
● You’ll need to understand the importance of maintaining high standards of quality and service as well as cleanliness.
● The ability to maintain high energy levels whilst working both efficiently and productively is essential.
● Finally, your appearance should be smart and clean.
Location
Grimsby – Birchin Way
Quay West Leisure Park
Grimsby
United Kingdom
DN31 2SG
Meet the team
My apprenticeship has helped me gain so much knowledge – it’s been amazing! Crew Member Level 2
The apprenticeship helps to enhance what I’m doing in my role, while gaining a recognised qualification. Customer Care Assistant and Customer Experience Leader Level 2
Completing the apprenticeship has made me focus on how to motivate people and focus on their individual needs. Shift Leader Level 3
Training and support
Since 2006, we’ve supported over 19,500 apprentices across the business. At McDonald’s we believe in opportunity for everyone. That’s why every apprentice is allocated a mentor from day one of their journey, as well as support from an industry-expert coach to help you gain a national recognised qualification. They will help throughout the apprenticeship and provide you with McDonald’s-specific training so you can reach your full potential, increase confidence and develop new skills and knowledge along the way.
Career Progression
Here at McDonald’s, we offer an apprenticeship for every role in our restaurants. Join us as an apprentice, develop your knowledge, skills and confidence and see where your career could go! With apprenticeships on offer for Crew Members right up to Business Managers, we even offer a degree apprenticeship which is fully funded by McDonald’s. The sky’s the limit so join us today to begin your career and learning journey.
Benefits
Qualifications
Gain nationally recognised qualifications through our a range of restaurant led apprenticeships
Discounts
Access to McDonald’s Employee, NUS and Oyster discounts.
Build knowledge, skills and confidence
Discover what it’s like to work in a retail environment, gaining skills and knowledge for your future.
Greater understanding of hospitality
Develop your skill set and experience while gaining qualifications.
Support from expert trainers
Support from your restaurant team with your apprenticeship progression.
Online resources
Access to online resources to complement your learning.
Learn while you earn
Combines restaurant curriculum with academic study.
Free meal
You’ll be entitled to a free meal during your shift.
Pension Scheme
If eligible you’ll be automatically enrolled into our NEST pension scheme.
Service awards
We celebrate continuous service by awarding you £75 for 5 years’ service, all the way up to £1,000 for 30 years’ service.
Why work here
Our values show what matters most to us and tell the world what McDonald’s stands for. Our McFamily live by them every day across the world, from colleagues working in restaurants right through to the farmers in our supply chain. We’re always evolving to meet a changing world, and our core values and commitment to them define who we are and guide everything we do.
Expected salary
Location
Grimsby, Lincolnshire
Job date
Mon, 19 Feb 2024 06:23:05 GMT
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