Assistant Manager, Research Strategy & Insights, Global Brand & Customer Insights, Global Marketing

Job title:

Assistant Manager, Research Strategy & Insights, Global Brand & Customer Insights, Global Marketing

Company

Scotiabank

Job description

Requisition ID: 214536Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The RoleContributes to the overall success of the Global Brand & Client Insights department across the Scotiabank Group of Companies, on Canadian and international mandates, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.Is this role right for you? In this role, you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Determines and applies appropriate market research principles and methodology to research.
• Assists in the development and execution of all aspects of market research project for various stakeholders across the Scotiabank Group of Companies, including questionnaire design, sample plans, as well as preparing written analyses and reports.
• Occasionally conducts field research leveraging in-house tools such as Qualtrics, with support as required.
• Preparing written analysis and create insightful reports drawing on various sources with recommendations, with support as required.
• Liaises with external suppliers to coordinate projects.
• Ensures that all market research efforts are carried out on time and on budget.

• Champions a high-performance environment and demonstrates a commitment to Scotiabank’s values: accountability, passion, integrity, and respect. Delivers results in accordance to Scotiabank behavioural competencies. Creates an inclusive team culture and an environment where team members hear, share, and appreciate diverse perspectives.

• Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits.

• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• 2+ years of hands-on experience conducting quantitative and qualitative research on vendor or client-side.
• Excellent communication skills, written and oral required to prepare documentation, reports, and presentations.
• Required technical skills: Microsoft Office (Excel, PowerPoint); statistical analysis tools such as SPSS, R or similar statistical application; Business Intelligence tools such as Tableau; and IMS Clear Decisions or other similar cross-tabbing and media profiling tools.
• Experience with the Qualtrics platform is an asset.
• Excellent organization skills to set priorities, plan and execute tasks, meet designated deadlines – often within time restraints.
• Possess intellectual curiosity and quickness.
• Spanish fluency is an asset.
• Post-secondary education in Social Sciences, Statistics, Mathematics, Business or an equivalent combination of education, training and experience.
• Completed Market Research certificate program, an asset.

What’s in it for you?

• A rewarding career path with diverse opportunities for professional development
• A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience.
• An organization committed to making a difference in our communities – for you and our customers.
• Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.
• Hybrid working environment allowing for work/life balance.

Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Expected salary

Location

Toronto, ON

Job date

Thu, 16 Jan 2025 23:59:34 GMT

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