Royal Bank of Canada
Job title:
Associate Director, Data Fabric Services
Company
Royal Bank of Canada
Job description
Job Summary The Associate Director, Data Fabric Services orchestrates the efforts between DevOps and production services within RBC Capital Markets, discovering and delivering process efficiencies through analytics, process engineering and application/infrastructure support.
Job Description
As part of RBC’s Capital Markets technology group, The Data Fabric Services (DFS) team bridges the DevOps gap by delivering new technologies from the development teams to production services in a supportable manner. Focus of this role is on monitoring, automation, documentation and training to enable our partner teams to work more efficiently. The DFS team directly contributes to both the supportability of our shared system as well as reusability of technology and lessoning the learning curve of partner teams.
What will you be doing?
- Proactively identify operational risks / control deficiencies in the technology stack
- Match the right solutions from the development teams to front office problems
- Oversight on practices and processes used in production environment are compliant with Audit requirements
- Contribute to the discovery and review of the latest cutting-edge products and technologies, and planning roadmaps
- Continual improvement and efficiency of production services by measuring incident ticket SLA’s, performing analytics on Incident volumes and coordinate with developer teams to adapt automation and better reporting
- Implementing new services with an emphasis on production level process, monitoring, support, and reviewing all major releases
What do you need to succeed?
Must Haves:
- University Degree in IT Management, Computer Engineering, or related fields such as Finance
- Broad knowledge and working experience in Capital Markets and the technology that gives it life, ideally experience in application/infrastructure support, incident management and user support
- Excellent knowledge of big data architecture, distributed systems and distributed data environments
- Experience with application and infrastructure monitoring and support (Jira, ServiceNow), ability to seek opportunities to automate, streamline to ensure uptime and minimize business disruption
- Strong sense of product ownership and responsibility, ability to develop metrics and enhance functionality of applications and measurable impact
- Proven ability to effectively communicate and work with multiple stakeholders, external vendors and end-users, with a “client first” mentality
Nice to have:
- Certifications in Cloud, ITSM,
- Experience in data analytics and dashboarding ideal
- Solid understanding of emerging technology as it shapes Capital Markets
- Knowledge of contemporary programming and scripting languages, including middleware systems
What is in it for you?
We thrive on the challenge to be our best, progressive thinking, to keep growing, and working together to build and deliver trusted reporting to help our stakeholders succeed and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#techpj
#LI-hybrid
Job Skills Big Data Management, Cloud Computing, Database Development, Data Mining, Data Warehousing (DW), ETL Processing, Problem Solving, Quality Management, Requirements Analysis
Additional Job Details
Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City: TORONTO
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: Capital Markets
Job Type: Regular
Pay Type: Salaried
Posted Date: 2023-12-14
Application Deadline: 2024-01-05
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expected salary
Location
Toronto, ON
Job date
Sat, 16 Dec 2023 08:43:48 GMT
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