Associate Director of Analytics

Job title:

Associate Director of Analytics

Company

Project HOPE

Job description

Associate Director of Analytics, Development and CommunicationsLocation: Washington, DC area (Hybrid) or Remote – US in the following states will also be considered (CA, CO, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NV, NJ, NY, NC, OR, PA, TN, TX, VA, WA)Project HOPE is an international NGO with more than 1,000 engaged employees and volunteers who work around the globe, responding to the world’s most pressing global health challenges. Throughout our 65-year legacy, Project HOPE has treated millions of patients, provided more than $3 billion worth of medicines to local health care organizations around the world helped build hundreds of health programs from the ground up, and responded to humanitarian crises worldwide.Code of ConductIt is our shared responsibility and obligation to treat each other with respect, take affirmative steps to prevent matters involving Sexual Exploitation & Abuse and Trafficking in Persons, and to disclose all potential and actual violations of our Code of Conduct, which may include Conflicts of Interest, Fraud, Corruption, Discrimination or Harassment. Together we can reinforce a culture of respect, integrity, accountability, and transparency.POSITION SUMMARY:
The Associate Director of Analytics will drive data strategy and analytics across the Development & Communications team, focusing on turning complex data into actionable insights that enhance fundraising, marketing, and communications efforts. This role will collaborate closely with internal teams, including fundraising, marketing, and communications, to ensure data is leveraged effectively to optimize donor engagement and revenue growth. In addition, the Associate Director will manage the development and evolution of a data warehouse, ensuring seamless data integration from platforms such as Raiser’s Edge NXT, Luminate, and GA4.The successful candidate will also lead the troubleshooting of data issues, partner with external agencies exchanging data with Project HOPE, and support ongoing system improvements, making data accessible and impactful across the organization.PRINCIPAL RESPONSIBILITIES:

• Lead data analytics and reporting efforts to provide actionable, full-file insights that guide decision-making across fundraising, marketing, and communications teams.
• Collaborate with the Development & Communications team to define data needs, identify key performance metrics, and support data-driven strategies to improve donor engagement and revenue.
• Build and manage a data warehouse from scratch, integrating data from Raiser’s Edge NXT, Luminate, GA4, and other platforms.
• Develop and maintain comprehensive reports and dashboards using Power BI and other tools to ensure data transparency and accessibility.
• Work closely with technical support team to articulate data infrastructure requirements and drive set-up.
• Troubleshoot data-related issues, and ensure the integrity and accuracy of the data systems.
• Partner closely with Raiser’s Edge Database Manager to optimize data handling
• Continuously improve and refine data processes, analytics, and tools to meet evolving organizational needs.
• Performs other duties and participates in special projects as assigned

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in a relevant field (data science, analytics, computer science, etc.).
• 7+ years of experience in fundraising and marketing data analysis, with a focus on Raiser’s Edge, Raiser’s Edge NXT, and Luminate Online or similar.
• Proven experience building and managing data warehouses.
• Expertise in data visualization and reporting tools like Power BI.
• Familiarity with programming languages used for data manipulation such as SQL, DAX, M, R, and Python.
• Demonstrated ability to collaborate effectively with colleagues, vendors, and consultants and maintain strong and productive working relationships
• Excellent oral and written communications skills, and highly effective at listening, asking relevant questions, and accurately synthesizing stakeholder needs
• Excellent professional judgment, able to triage and prioritize requests effectively
• Excellent attention to details and highly organized
• Proven experience building and managing data warehouses.
• Strong ability to collaborate with cross-functional teams and work with technical support teams.
• Excellent analytical, communication, and project management skills.

PREFERRED QUALIFICATIONS:

• Experience troubleshooting data issues in Luminate.
• Experience partnering with external agencies that provide analytical and reporting services.
• If remote or hybrid, able to travel to Washington, D.C. Mon-Fri periodically over the year for key meetings and retreats

PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: Must be mobile in an office environment and able to use standard office equipment and must be able to communicate in verbal and written form.
• Work environment: Typical office environment with exposure to a minimal noise level.

Salary range starting at $111,000 USD per year based on candidates residing in the US. Compensation for the role is dependent on several factors including a candidate’s location, qualifications, skills, and experience. Project HOPE offers comprehensive benefits as part of the total compensation package including health, dental, vision and life insurance, 403(b), paid leave, and much more. For more information about our benefits please visit our benefits page.Due to the substantial number of inquiries, we receive, only candidates who have met the required experience & qualifications for this position will be considered. No phone calls please.However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise.Thank you very much for your interest in Project HOPE.

Expected salary

$111000 per year

Location

Washington DC

Job date

Wed, 12 Feb 2025 23:14:58 GMT

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