Associate Project Officer (Processing Deployment Arrangement)

Job title:

Associate Project Officer (Processing Deployment Arrangement)

Company

International Organization for Migration

Job description

Position Title : Associate Project Officer (Processing Deployment Arrangement) (2 Positions)
Duty Station : Washington DC, United States of America
Classification : Professional Staff, Grade P1
Type of Appointment : Fixed term, one year with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 27 February 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at .

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates: * Internal candidates

• Candidates from the following non-represented member states:

Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People’s Democratic Republic (the); Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Uzbekistan; Vanuatu

Second tier candidates include:
All external candidates, except candidates from non-represented member states.

Context:

The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to many thousands of individuals each year. IOM provides a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to all resettlement programs.

Under the United States Refugee Admissions Program (USRAP), Resettlement Support Centers (RSCs) provide critical support and processing services for resettlement to the US. As part of an MOU between IOM and the US State Department Bureau for Population Refugees and Migration (PRM), IOM manages several RSCs which prepare applications for adjudication by and provide support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitate security and medical screenings, provide information about arriving individuals to resettlement agencies in the US and offer Cultural Orientation (CO) training to individuals departing for the US. The USRAP Processing Deployment Arrangement (PDA) was established to provide RSCs with more flexibility and agility when a temporary increase in processing is required or until an RSC (or other organization involved) is adequately staffed.

Under the overall supervision of the Project Coordinator (Processing Deployment Arrangement) and direct supervision of the Project Officer (Processing Deployment Arrangement), the Associate Project Officer (Processing Deployment Arrangement) will be based in Washington, DC and will have the following duties and responsibilities:

Core Functions / Responsibilities:

General

• Under close supervision and guidance, provide administrative and logistical support for pre-screening interviews and case management, as well as other relevant activities for RSCs remotely from Washington DC and while on short-term assignment (STA) to various locations abroad as needed. If on STA, adhere to all security and travel protocols and procedures.
• As needed, supervise local level support staff undertaking processing activities in various processing locations, which may include processing staff providing support to US Citizenship and Immigration Services (USCIS) officers.
• Acquire a more comprehensive understanding of all aspects of USRAP file processing following guidelines set forth by the program and adapt to changing or new client requirements, statutory requirements, technological demands, or processing guidelines. Apply techniques and standards in an assigned specialty area with focus on increasing competence and meeting organizational standards.
• Comply with data integrity procedures and processes for RSC records in the START database.
• Maintain the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules and bring issues to the immediate attention of the supervisor.

Pre-screening Support

• Under close supervision and guidance, conduct interviews as assigned with applicants in a dignified and professional manner while maintaining the integrity of IOM and strictly adhering to the Code of Conduct. Record applicant statements by documenting factual, accurate case histories that capture each applicant’s individual persecution story.
• Accurately record all biographic data and family relationships for all applicants. Verify, translate, scan, and photocopy all documents required for each file for the purposes of case preparation and/or employment verification. Complete data entry for cases that are created in the database.
• Provide administrative support to pre-screening teams and management, including but not limited to support related to the processing of family reunification cases, interpreting for interviews, escorting applicants, preparing, organizing, and inventorying case files and assisting with logistical support such as flight bookings, housing arrangements or security clearances.

Specialty Support

• Provide support in one or more of the following areas, as assigned:

• Program access, including reviewing Resettlement Referral Forms (RRFs), Affidavits of Relationship (AORs) and Employment Verification forms and conducting DNA sample collections.
• Adjudication support, including compiling and quality-checking case files, providing assistance as interviews are conducted and completing other administrative tasks such as updating files and decisions, communicating issues and results to support staff, escorting applicants, and rescheduling interviews.
• Pre-departure services support such as medical requests and updates, assurances, security checks, and travel processing steps.
• Support, as appropriate, to minors and other vulnerable cases during each processing step.
• START, reports and QC support, including keeping appraised of all START functionalities, providing inputs for the development of updates and trainings for other deployees or RSC staff, reviewing Tableau reports, and assisting in the provision of detailed and insightful quality assurance/quality checks for all processing stages.
• Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in social science, International Relations, Regional Studies, or a related field from an accredited academic institution.
• University degree in the above fields with two years of relevant professional experience.

Experience

• Experience in USRAP, particularly in RSC casework and USCIS adjudications support activities, is an advantage.
• Experience serving in hardship locations is an advantage.

Skills

• Strong written and verbal communication skills and ability to effectively communicate with a team.
• Excellent computer skills and a high level of proficiency in spreadsheet and database applications, with experience using START an advantage.
• Knowledge of USRAP program implementation and familiarity with IOM’s administrative, financial, and business rules and practices is desirable.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes
Accredited Universities are the ones listed in the UNESCO World Higher Education Database ( ).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

Expected salary

Location

Washington DC

Job date

Fri, 16 Feb 2024 23:41:36 GMT

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