AVP, CWB Wealth Analytics and Reporting

Job title:

AVP, CWB Wealth Analytics and Reporting

Company

Canadian Western Bank

Job description

At , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:

Putting people first and building relationships with intention

Seeking out and embracing new ideas

Believing that how we do things is as important as what we do

AVP, CWB Wealth Analytics and Reporting

CWB Wealth
With roots going back to 1939, the founders of CWB Wealth pioneered the concept of financial health through comprehensive financial planning and professional investment management. Under a client-centric model for counselling families and businesses, we offer boutique wealth management services from coast to coast, in both English and French. Being part of CWB Financial Group uniquely positions us as a trusted leading wealth advisor in Canada.

We are trusted with over $8B in assets under management and administration, and over $2B in advisory assets within Indigenous Services.

The opportunity

Leader of data analytics and internal reporting within CWB Wealth, the candidate will have a focus on identifying the sources of key data, processes to gather the data on a consistent basis, and will develop accurate and reliable reporting procedures. Furthermore, this individual will partner with business line leaders to identify key reporting tools to properly evaluate the CWB Wealth business and to present and support strategy decisions. The Lead, CWB Wealth Analytics and Reporting will work to identify opportunities and make recommendations to inform sales strategy, identify cost reduction opportunities, create discipline and process over data gathering, and develop clear reporting materials to be used for insights to CWB leadership, other CWB business lines, and Execo and Board reporting.

This role will be a key strategic member of the wealth team, participating in special projects by providing data insights and reporting to the leadership team. Provides direct supervision to the Systems & Process Specialist role which focuses on supporting the client account maintenance and reporting processes including all system changes and upgrade initiatives within CWB Wealth.

The day-to-day

Data Analytics and Reporting

Operating at a leadership level, oversee and drive the development of client data analytics, management reporting, and insight strategies, activities, and plans to support the objectives set out by the leadership team in CWB Wealth .

Oversee the creation and use of data analytics to make effective business decisions in CWB Wealth.

Identify, drive, and build the development of client data analytics, management reporting, and insight strategies, activities, and plans to support the objectives set out by the leadership team in CWB Wealth

Identify the source of data, oversee the data and information collection from disparate sources, link and analyze this information, perform data integrity checks, and conduct analysis.

Identify and standardize the use of data and analytics in support of CWB Wealth’s business strategy. This includes the governance of data and algorithms used for analysis, and analytical applications

Institute a programmatic approach for information management to identify, prioritize and execute the data and analytic initiatives with clear line of sight to both wealth and enterprise strategies and business outcomes.

Oversee the reporting of the key financial measures for CWB Wealth such as the Metrics that Matter

Contribute to the planning and budgeting process for the business as required

Oversee internal data analysis and research efforts to build other income sources (Retention, Growth, and Attraction strategies and tactics).

Assist in controlling and budgeting Non-Interest Expenses (NIE’s) for CWB Wealth, reviewing regularly to maintain NIE’s within budget and provide reasonable explanations for over/out-of-budget items.

Understand and consistently recommend improvements to existing CWB Wealth processes, seeking and advising on continuous improvement throughout the Bank to maximize the client experience.

Business Transformation

Analyze and evaluate evidence based data, to provide empirical support and make recommendations on the client service delivery model that can be shared and scrutinized by other CWB Wealth stakeholders.

Support the development of business strategy and execution by driving valuable insights gained from mid-long term CWB Wealth data analytics.

Oversee monthly and quarterly reporting packages to the executive and prepare materials used by the EVP to use during the quarterly board meetings.

Work with other CWB corporate departments to research, develop plans, and implement solutions that add value and deliver on promises to our clients.

Review and recommend opportunities for continued product and project alignment with CWB Wealth’s strategic direction and business plans, including working with other departments to drive maximum value of the design and implementation of a new CRM (Customer Relationship Management) system.

Participate as required, in committees and workshops designed to address gaps in performance in terms of improving business development, enhancing product and service sales and improving the client experience

Represent department on Corporate Office Data Governance committees and others as required.

Leadership

Ensure a high degree of quality and accuracy for all team deliverables

Provide leadership in areas of strategy, results, budgeting, training, coaching and communication.

Ensure all identified objectives are being addressed properly and work flow is being completed as required.

Establish and implement clearly defined departmental procedures, defining requirements and building tools, forms and templates that will drive efficiency and value for team members

Work cohesively and cooperatively with CWB Wealth colleagues and other teams, branches, and departments throughout CWB Group.

Establish processes for the prioritization of research projects and initiatives.

Support the training of people leaders on the appropriate tools and resources available that provide insight into their respective departments

Complete all mandatory training as required.

Act with integrity, accountability, respect, common sense and caring to cultivate the relationships we want.

Participate in regular department meetings to provide/receive updates from a corporate and department perspective.

Ensure the broader CWB Analytics team understands CWB Wealth’s strategy and vision and how each role contributes to it

The successful incumbent

Education

Bachelor’s degree with a focus in business, finance, computer science, data science, or related field

CFA Charterholder, CFA Candidate (Level III), or CPA or CA equivalent

Professional Experience

10+ years combined in Data Analytics, Information Services, and/or Finance/Financial Reporting with experience specifically in Wealth Management

Strategic thinker with exceptional problem-solving skills; needs to be able to turn findings into actionable recommendations and speak the business language

Ability to work collaboratively with other CWB departments to obtain data and information from disparate sources, link and analyze this information, perform data integrity checks, and conduct analysis.

Knowledge of current best practices, tools, and frameworks as well as emerging technologies, trends, and processes

Seasoned financial industry knowledge

Position requires a senior leader who can function independently and lead a growing dynamic team

Experience with Power BI or other data management tools

Experience leading or working with diverse, cross-functional groups

Strong presentation skills computer skills (Word, Excel, PowerPoint)

Personal Competencies

Exceptional time management skills; ability to set timelines and ensure they are consistently delivered.

Exceptional interpersonal and communication skills to engage and influence.

Self starter who is relentlessly detail oriented

Collaborative style to build relationships cross-functionally and at all levels of the organization

Strategic thinker with proven ability to accept accountability, assume leadership and take initiative

Strong presentation, facilitation and negotiation skills

Strong organizational skills; detail-oriented

Provide thought-leadership and subject matter-expertise across department and cross-functional areas

The incumbent must have well-developed and adaptive problem-solving skills in order to identify, determine and select appropriate action

Results oriented

Motivated by positive change

Why work with us?

Your success is our obsession! And our award-winning culture & benefits back it up.

Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023.

Wellness matters. We offer an award-winning benefits package that includes:

· Hybrid work environments

· Everyday flexibility

· Generous company-funded health coverage

· Health care spending account

· A flexible wellness program

· generous time-away options to unplug, rest & recover

Career development. We commit to our employees’ development and help them reach their professional goals with:

· Organization wide coaching services

· Mentorship

· Education support & training programs

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.

Invest in your career with CWB Wealth. & apply today.

We take a fully integrated approach to wealth management, with customized strategies designed to address our clients’ unique goals. Our highly qualified professional teams deliver sophisticated financial planning experiences, complemented by institutional quality investment management. Along with our affiliate brands*, we are proud to serve private wealth clients in both English and French, and to offer specialized investment management and advisory capabilities for institutional clients and Indigenous communities.

#LI-EH

IND-EH

As an equitable employer, CWB Financial Group is committed to providing a safe and where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require during any part of the recruitment or selection process, please reach out.

Closing Date:

• Position closes at 12:01am on the close date identified below. 03/7/2024

Expected salary

Location

Toronto, ON

Job date

Fri, 01 Mar 2024 05:30:13 GMT

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