Royal Botanic Gardens, Kew
Job title:
Azure and 365 Operations Analyst
Company
Royal Botanic Gardens, Kew
Job description
To deliver RBG Kew’s mission by being responsible for the upkeep and advancement of essential Azure and Office 365 cloud services as well as IT systems. These systems are the backbone of our IT services, catering to both internal and external users. Your primary focus will be on system design, installations, and system builds. You will play a key role in aiding the IT team in the seamless delivery, monitoring, and management of our daily production environments. This includes enhancing system security, configurations, and maintenance, and ensuring that documentation and diagrams are kept up to date.
Hours of work
Full time
Contract Type
Permanent
Salary
£43,123 – £50,059 per annum, depending on skills and experience
Directorate
IT
Location
Kew Gardens, Richmond, Hybrid
Closing Date
25/02/2024
Documents
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More details
Accountabilities:
Ensure the stability and security of Azure cloud and Office 365, addressing hardware and software issues, while also fostering innovation in system management.
Proactively report non-functional system incidents, maintain open communication with affected users and stakeholders, and diligently document requirements.
Contribute to the strategic planning and execution of new solutions to boost productivity and reliability, integrating innovative proof-of-concepts into everyday operations.
Share your expertise with the broader IT team, facilitating training, fostering innovation, and meticulously documenting systems and services within your area of responsibility.
Collaborate with third-party stakeholders to drive improvements, embrace change, and enhance service delivery while actively promoting innovative approaches.
Essential
Considerable working experience with Azure Cloud environment, documenting, managing and maintaining environments and resources
Considerable working experience with Office 365, documenting, managing and maintaining
Considerable working experience with Microsoft Active Directory
Demonstrable experience in fault and performance debugging, diagnostics and remediation
Experience with PowerShell scripting language Excellent written and oral communication skills; ability to collate and present information clearly and succinctly.
This role is based at Kew with the option of regular home working, subject to operational requirements.
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
The salary will be £43,123 – £50,059 per annum, depending on skills and experience.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
Expected salary
£43123 – 50059 per year
Location
Kew, Greater London – Richmond, Greater London
Job date
Thu, 08 Feb 2024 06:28:46 GMT
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