BactiVac Network Administrator – College of Medical and Dental Sciences – 103308 – Grade 4

Job title:

BactiVac Network Administrator – College of Medical and Dental Sciences – 103308 – Grade 4

Company

University of Birmingham

Job description

Job Description:Position DetailsCollege of Medical and Dental SciencesLocation: University of Birmingham, Edgbaston, Birmingham UKFull time starting salary is normally in the range £25,866 to £27,518, with potential progression once in post to £30,820Grade: 4Full Time, Fixed Term contract up to December 2026Closing date: 2nd September 2024Travel may be required for this roleBackgroundBactiVac, the is a global vaccinology network that brings together members based in academic, industry and policy sectors to accelerate the development of vaccines against bacterial infections relevant to low and middle-income countries (LMICs). Since its establishment in August 2017, the Network has grown to over 1,900 members based across 88 countries, with 50% of our members based in LMICs.The BactiVac Network fosters partnership by providing and . The Network also hosts that bring our global membership together, allowing the exchange of ideas and supporting the generation of new collaborative partnerships across the Network.Operational management and delivery of Network activity is devolved to the BactiVac Administrative team, which consists of the Network Operations Manager, Deputy Operations Manager, Senior Administration Coordinator, Senior Administrator, External Engagement Coordinator, Marketing & Communications Coordinator, Media Production & Communications Assistant and a Network Administrator.Role SummaryWe are looking to recruit an additional experienced Network Administrator who will be responsible for providing strong and effective administrative support across a range of Network activities. The postholder will support the administration of the Network’s systems and processes which underpin key Network activities. These include administrative tasks relating to the delivery of Network events, the project data entry of funding calls relating to research projects and training opportunities, and ensuring the BactiVac website and social media channels are up to date.In all areas of activity, the post holder will be required to provide outstanding customer service and support and be confident in dealing with a variety of stakeholders at all levels within a range of organisations.The applicant should have a successful track record of being able to work as part of a team, utilising their excellent communication and interpersonal skills to provide exceptional customer service, demonstrating outstanding judgement to successfully deliver outcomes within agreed timescales and to the required standard, be confident in dealing with a variety of stakeholders at all levels within a range of organisations and to work collaboratively within a small, dynamic administrative team.Main duties

• You will act as a point of contact to provide accurate and timely information and advice to internal and external customers and stakeholders on Network processes and procedures, answering queries promptly, providing guidance and resolving queries from initial contact to resolution. This will include recognising when queries need to be referred elsewhere.
• Regularly communicate relevant information to BactiVac members, board members and external contacts.
• Provide administrative support for diary or event planning.
• Process data related to Network activities, monitoring accuracy, chasing up missing information, and escalating any issues as appropriate.
• Use a variety of complex University/Network systems and processes to research, manipulate, analyse and interpret sets of data, and produce routine reports.
• Maintain working relationship with key stakeholders, fielding queries, receiving and dealing with any disputes or complaints and resolving promptly.
• Offer advice and support to others on area of activity.
• Review processes and tasks and proactively offer suggestions for improvement and sharing best practice as appropriate.
• As required, provide a professional secretarial service to relevant board and other Network meetings.
• Supports equality and values diversity, moderating own behaviour to avoid unfair discriminatory impact or bias on others.

Required Knowledge, Skills, Qualifications, Experience

• Evidence of the skills and ability to undertake the role. Previous experience of working in an academic programme delivery environment would be advantageous.
• GCSEs to a minimum of grade C/4 in English and Mathematics grade C minimum (or equivalent level 2 qualification).
• Good IT skills with working knowledge of standard Microsoft Office software.
• Ability to take responsibility for specific tasks, carrying out duties without needing to refer to others, with scope for some choice and using your own judgment.
• Ability to work on your own initiative.
• Ability to proactively contribute to improving processes and for proposing new ways of working.
• Excellent communication skills, with the ability to communicate clearly and effectively with others.
• Well organised with the ability to prioritise work proactively, independently and as part of a team.
• A good understanding of how to deliver excellent customer service.
• Experience of using and maintaining complex work systems e.g. databases, project reporting, or equivalent, and an aptitude for learning new IT packages and systems.
• Experience of supporting committees in a secretarial capacity.
• The ability to cope with change in a fast moving, dynamic environment where change is often required immediately.
• An understanding of the importance of equality and diversity in the workplace.
• The ability to identify and respond to equality and diversity issues in line with relevant policies and procedures and how to respond to issues in line with relevant policies and procedures.

DimensionsYou will not be required to line manage anyone in this role or manage a budget.Planning and organisingYou will be required to manage and prioritise a varied workload to deliver within required time frames. There is also a need to maintain an awareness of activity across the BactiVac Network and wider University as appropriate.Problem solving and decision makingYou will be working under the direction of a senior manager, but with the autonomy to deliver the outputs required. You will be working within the framework of existing policies, processes and procedures for the Network/department. You will take day to day decisions on what advice to give and for responding to and resolving queries.Internal and external relationshipsThis role will be liaising with internal colleagues and stakeholders, and external stakeholders, nationally and internationally as well with an expectation on maintaining good working relationships with all.Further particulars can be foundInformal enquiries to Johanna Dean, email:View our staff values and behavioursWe believe there is no such thing as a ‘typical’ member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone .

Expected salary

£25866 – 27518 per year

Location

United Kingdom

Job date

Tue, 16 Jul 2024 02:20:52 GMT

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