Band 3 Pharmacy Support Worker – Patient Services

NHS

Job title:

Band 3 Pharmacy Support Worker – Patient Services

Company

NHS

Job description

The pharmacy team at Barnet Hospital have an exciting opportunity to start a career path in hospital pharmacy. We are looking for motivated Pharmacy Support Workers who are keen to expand their experience and are interested in working in a supportive and forward-thinking department committed to delivering high quality patient care.The post holder will supervise a team of pharmacy support workers and apprentices in the patient services areas. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.The post holder will have a Level 2 in Pharmacy Service Assistant apprenticeship (or equivalent) or willing to undertake a pharmacy apprenticeship if not qualified. Successful applicants will be appointed into a Band 3 position if expected qualifications met and those requiring training will be enrolled on a pharmacy apprenticeship programme and appointed in a Band 3 annex 21 role for the duration of training.For staff who are required to undertake an apprenticeship to attain a Pharmacy Service Assistant qualification:Apprentices are expected to work towards the attached job description and should not be expected to perform the full duties of the role until competencies are signed off.Alongside on-the-job training, apprentices spend a minimum of 6 hours per week of their working hours completing classroom-based learning.Main duties of the jobThe post holder will supervise a team of pharmacy support workers and apprentices in the patient services areas. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.The post holder will assist in reception duties and the general dispensing of medicines. They will be the link between patients, their carers and/or representatives, medical staff and visitors to the dispensary and pharmacy staff. They will take in private out-patient prescriptions, To Take Away (TTA) prescriptions and requisitions and handle financial transactions. They will behave in a manner that is both sensitive and always ensures patient confidentiality.The post holder will consistently work in an accurate, effective, and efficient manner to support the provision of a high-quality service to patients, trust staff and departments. They will be part of a high performing team that is expected to demonstrate the Royal Free NHS Foundation Trust values. This means that in undertaking this role the post holder is always expected to behave in a way that demonstrates commitment to the delivery of respectful and compassionate care.The post-holder must always carry out their role in line with the Trust World Class values.About usOur trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.Everyone is welcome at Royal Free London NHS Foundation Trust. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.The Pharmacy department at The Royal Free London NHS Foundation Trust is an ambitious and quality improvement focused team who are committed to optimising the use of medicines and providing the best pharmaceutical care to our patients. We are proud to lead the way in integrated training partnerships, digital transformation, and cost improvement programmes (CIP).For more information please follow link https://www.royalfreelondonjobs.co.uk/Date posted08 November 2024Pay schemeAgenda for changeBandBand 3Salary£28,622 to £30,225 a year per annum inclusive of HCASContractFixed termDuration24 monthsWorking patternFull-timeReference number391-RFL-6767686Job locationsBarnet HospitalWellhouse LaneBarnet, LondonEN5 3DJJob descriptionJob responsibilitiesFor further information on this role, please see the attached detailed Job Description and Person Specification. Job descriptionJob responsibilitiesFor further information on this role, please see the attached detailed Job Description and Person Specification.Person SpecificationEducation & professional QualificationsEssential

  • Educated to GCSE or equivalent including Maths, English, Science – Grade C / 4 and above
  • Must have successfully completed the Level 2 Pharmacy Service Assistant apprenticeship or equivalent or willing to undertake

ExperienceEssential

  • Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes
  • Able to prioritise workload effectively

Desirable

  • Previous experience of working in a Pharmacy
  • Experience of stock management
  • Previous employment in the NHS

Royal Free World Class ValuesEssential

  • o Demonstrable ability to meet the Trust Values

Skills & AptitudesEssential

  • Team member with an adaptable and flexible approach to work, willing to adapt to changing situations.
  • Able to respond to unpredictable work patterns.
  • Demonstrated abilities to work to set procedures
  • Demonstrated ability to work accurately under pressure
  • Familiar with computer systems and basic keyboard skills

Personal Qualities & attributesEssential

  • Ability to develop effective working relationships across the organization.
  • Effective organisational skills
  • Ability to work in a busy environment
  • Well-motivated

OtherEssential

  • Able to do late duty, weekend duties and bank holidays as roistered
  • Appreciation of need to maintain confidentiality and security
  • Awareness of Equal Opportunities
  • Enthusiastic and shows initiative
  • Flexibility with regard to changes in work schedule
  • Good attendance record and good time keeping/ time management

Person SpecificationEducation & professional QualificationsEssential

  • Educated to GCSE or equivalent including Maths, English, Science – Grade C / 4 and above
  • Must have successfully completed the Level 2 Pharmacy Service Assistant apprenticeship or equivalent or willing to undertake

ExperienceEssential

  • Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes
  • Able to prioritise workload effectively

Desirable

  • Previous experience of working in a Pharmacy
  • Experience of stock management
  • Previous employment in the NHS

Royal Free World Class ValuesEssential

  • o Demonstrable ability to meet the Trust Values

Skills & AptitudesEssential

  • Team member with an adaptable and flexible approach to work, willing to adapt to changing situations.
  • Able to respond to unpredictable work patterns.
  • Demonstrated abilities to work to set procedures
  • Demonstrated ability to work accurately under pressure
  • Familiar with computer systems and basic keyboard skills

Personal Qualities & attributesEssential

  • Ability to develop effective working relationships across the organization.
  • Effective organisational skills
  • Ability to work in a busy environment
  • Well-motivated

OtherEssential

  • Able to do late duty, weekend duties and bank holidays as roistered
  • Appreciation of need to maintain confidentiality and security
  • Awareness of Equal Opportunities
  • Enthusiastic and shows initiative
  • Flexibility with regard to changes in work schedule
  • Good attendance record and good time keeping/ time management

Expected salary

£28622 – 30225 per year

Location

Barnet, Greater London

Job date

Sun, 10 Nov 2024 08:20:20 GMT

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