Band 4 Divisional PA

Job title:

Band 4 Divisional PA

Company

NHS

Job description

Divisional Admin PAPermanent RoleRoyal Free Hospital27.5 Hours per weekThis is an exciting time to be working at the Royal Free London NHS Foundation one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free.The post holder will provide administrative support to the Liver and Digestive Health division, focusing specifically on internal processes, e.g organising and administering meetings, diary management and service administration. In addition, the post holder will be responsible for supporting recruitment processes, including setting up interview panels.Main duties of the job

• Understand the standing operating procedures for divisional administration

General administrative duties such as photocopying and distribution of mailManage priorities effectively and successfully and be able to cope with frequent interruptionsEnsure all written or verbal enquires from relevant management teams and external agencies are received and responded to in a courteous and diplomatic manner.Support the team in answering telephone calls and dealing with enquiries in a helpful and courteous manger using initiative and discretion or directing the call to the appropriate staff member.Examine all incoming mail, (both paper and electronic) as appropriate and action as required. this will include drafting responses, personally collating information required or contacting relevant people to ensure the task is completed with a timely manner.Deal with all information in a sensitive and confidential manner, protecting the security of information where appropriate both internally and externally.Provide reasonable cross-cover for other divisional admin PAs to ensure a consistent and effective administration service is maintained at all times.Deal with concerns/complaints as appropriate, immediately escalating where necessary to the appropriate manager for prompt action.About usThe Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow linkhttps://www.royalfreelondonjobs.co.uk/Date posted17 January 2025Pay schemeAgenda for changeBandBand 4Salary£31,944 to £34,937 a year per annum inclusive of HCAS-Pro rataContractPermanentWorking patternPart-timeReference number391-RFL-6930452Job locationsRoyal Free Hospital, HampsteadLondonNW3 2QGJob descriptionJob responsibilitiesPlease see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Job descriptionJob responsibilitiesPlease see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.Person SpecificationEducation & professional QualificationsEssential

• English and Maths at GCSE

Desirable

• Diploma level qualification or equivalent experience
• RSA 2 or RSA 3 work processing/typing or equivalent experience
• Courses / further study attended to demonstrate evidence of personal development
• Strong working knowledge and proficient in the use of Microsoft packages including Outlook, Excel, Powerpoint and Word.

ExperienceEssential

• Previous experience of working with the public and/or patients in a healthcare environment
• Experience of interacting with all levels of staff
• Previous administration and organizational experience
• Experience of managing and prioritizing own workload and working to deadlines
• Experience of dealing with non -routine and complex problems

Desirable

• Experience of working with senior management level with a large and complex organization

Royal Free World Class ValuesEssential

• Demonstrable ability to meet the Trust Values

Person SpecificationEducation & professional QualificationsEssential

• English and Maths at GCSE

Desirable

• Diploma level qualification or equivalent experience
• RSA 2 or RSA 3 work processing/typing or equivalent experience
• Courses / further study attended to demonstrate evidence of personal development
• Strong working knowledge and proficient in the use of Microsoft packages including Outlook, Excel, Powerpoint and Word.

ExperienceEssential

• Previous experience of working with the public and/or patients in a healthcare environment
• Experience of interacting with all levels of staff
• Previous administration and organizational experience
• Experience of managing and prioritizing own workload and working to deadlines
• Experience of dealing with non -routine and complex problems

Desirable

• Experience of working with senior management level with a large and complex organization

Royal Free World Class ValuesEssential

• Demonstrable ability to meet the Trust Values

Expected salary

£31944 – 34937 per year

Location

Hampstead, North West London

Job date

Sun, 19 Jan 2025 08:55:51 GMT

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