NHS
Job title:
Bank Admin and Clerical Support
Company
NHS
Job description
Lewisham & Greenwich NHS Trust (L&G) Temporary Staffing Services (Bank) are looking to increase its pool of experienced Admin Temporary Workers.Support positions are ad hoc/temporary but generally Monday to Friday 9am – 5pm. PART TIME WORKERS NEED NOT APPLY. Positions are requested from numerous divisions across the two sites at Lewisham and Woolwich and require a variety of skills to includeMain duties of the jobGeneral Administration support on an as and when required basis to fill temporary vacancies across the trust and sites.. To maintain health and safety requirements whilst at work· Answering the telephone, dealing with queries, taking telephone messages and relaying them to the appropriate person/people/division· Responding to email queries and passing to the relevant departments/people/division concerned· Filing· Photocopying/Scanning· Accurate Data entry· Making appointments over the telephone and in person using system based booking facilities· Accurate record keeping· Any other general office duties· PrioritisationAbout usLewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high Lewisham quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.The Trust has 7,000 staff and, in 2020, won a London NHS Parliamentary Award in recognition of a wide range of initiatives to make the organisation a great place to work. The Trust was also a finalist in the 2021 Health Service Journal Awards for this programme, which has succeeded in reducing vacancy rates from a high of 17.5% in 2018 to 8.1% at the time of writing. In addition, the Trust’s staff retention is now in the top five in London, with 89% of staff staying at the organisation, against a median of 81% for peer organisations.Our hospitals provide a wide range of inpatient and outpatient services, as well as emergency and planned care. Over the last year, our emergency performance has been among the strongest in London, despite our emergency departments being among the busiest in the capital.Date posted08 November 2024Pay schemeOtherSalary£11.05 to £12.91 an hour Plus WTDContractBankDuration6 monthsWorking patternFull-timeReference numberC9197-24-1323Job locationsLewisham Hospital Nhs TrustLewisham High StreetLondonSE13 6LHQueen Elizabeth Hospital Nhs TrustStadium RoadLondonSE18 4QHJob descriptionJob responsibilitiesAnswering the telephone, dealing with queries, taking telephone messages and relaying them to the appropriate person/people/divisionResponding to email queries and passing to the relevant departments/people/division concernedFilingPhotocopying/ScanningAccurate Data entryMaking appointments over the telephone and in person using system based booking facilitiesAccurate record keepingAny other general office dutiesPrioritisation Job descriptionJob responsibilitiesAnswering the telephone, dealing with queries, taking telephone messages and relaying them to the appropriate person/people/divisionResponding to email queries and passing to the relevant departments/people/division concernedFilingPhotocopying/ScanningAccurate Data entryMaking appointments over the telephone and in person using system based booking facilitiesAccurate record keepingAny other general office dutiesPrioritisationPerson SpecificationExperienceEssential
- Working within a team
- Working in a sales/customer service environment
Desirable
- Working within the NHS
QualificationsEssential
- Educated to GCSE Standard or equivalent to include Maths and English A-C
Desirable
- NVQ 3 in administration
Admin knowledge & SkillsEssential
- Ability to prioritise workload
- Exceptional IT Skills including Word, Excel, Outlook and Power point
- Interpersonal Skills.
- Excellent communication skills both written and verbal.
- Ability to co-ordinate
- Multi task
- Act on your own initiative
Desirable
- iCare knowledge
- Microsoft Knowledge
Person SpecificationExperienceEssential
- Working within a team
- Working in a sales/customer service environment
Desirable
- Working within the NHS
QualificationsEssential
- Educated to GCSE Standard or equivalent to include Maths and English A-C
Desirable
- NVQ 3 in administration
Admin knowledge & SkillsEssential
- Ability to prioritise workload
- Exceptional IT Skills including Word, Excel, Outlook and Power point
- Interpersonal Skills.
- Excellent communication skills both written and verbal.
- Ability to co-ordinate
- Multi task
- Act on your own initiative
Desirable
- iCare knowledge
- Microsoft Knowledge
Expected salary
£11.05 – 12.91 per hour
Location
Lewisham, South East London
Job date
Sun, 10 Nov 2024 08:19:52 GMT
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