NHS
Job title:
Bank Team Administrator
Company
NHS
Job description
Are you an experienced administrator with excellent administration and communication skills along with excellent customer service? We are looking for people to join our admin bank with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.This is an interesting and varied position that would suit an experienced secretary/administrator who is looking for a challenging and rewarding role. The post holder will be motivated and flexible, be able to work well within a team and able to organise their own workload. Good time management skills and being able to prioritise tasks is essential as is having good attention to detail.You will need to demonstrate a professional and confident telephone manner, and be able to liaise effectively with other teams and agencies and members of the public. You will also need to have the ability to deal sensitively with people who may be distressed.This is a busy position and the successful candidate will provide excellent administration and secretarial support to our clinical team.Main duties of the jobThe admin bank role is to provide a comprehensive range of administrative services. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies.Tasks include taking telephone enquiries from service users, diary management; arranging appointments; correspondence; email management; spreadsheet management; minute taking, working alongside and providing admin support to the clinical team.A good working knowledge and experience of using Microsoft Word, Excel and Outlook is essential. Knowledge of Carenotes is desirable, but full training will be given.About usAs part of our commitment to quality and professionalism, the Trust ensures that all new Bank staff undertake a thorough induction programme. Additional training will be provided at local level and full support is always available as part of ongoing growth and development.As a mental health trust, we place a large focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.About usWe are a large NHS Mental Health Trust and we are looking for people to help us to provide high quality services for patients, carers and the local communities we serve.We are committed to developing a team that is fully representative of the communities that we serve, and especially welcome applications from individuals with protected characteristics that are currently under-represented in our workforce. We welcome applications from those with lived experience or supporting a family member or friend or in voluntary or paid work in a community, clinical, voluntary sector or clinical-academic setting.Date posted07 March 2025Pay schemeAgenda for changeBandBand 3Salary£13.13 an hour per hourContractBankWorking patternFlexible workingReference number354-Bank-CO-20170Job locationsMeadowfield, SwandeanWorthingBN13 3EFJob descriptionJob responsibilitiesYou will require excellent interpersonal skills for effective communication with service users and the multi-disciplinary team, which consists of Consultant Psychiatrists, Nurses, Psychologists, Managers, Mental Health Practitioners and Support Workers.Please read Job Description and Person Specification attached for more details Job descriptionJob responsibilitiesYou will require excellent interpersonal skills for effective communication with service users and the multi-disciplinary team, which consists of Consultant Psychiatrists, Nurses, Psychologists, Managers, Mental Health Practitioners and Support Workers.Please read Job Description and Person Specification attached for more detailsPerson SpecificationQualificationsEssential
- NVQ 3 or equivalent
- RSA 3 or equivalent experience and evidence of further practical experience or equivalent
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Knowledge/ExperienceEssential
- Proven experience of a range of secretarial procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of working as part of a team
Person SpecificationQualificationsEssential
- NVQ 3 or equivalent
- RSA 3 or equivalent experience and evidence of further practical experience or equivalent
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Knowledge/ExperienceEssential
- Proven experience of a range of secretarial procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of working as part of a team
Expected salary
£13.13 per hour
Location
Worthing, West Sussex
Job date
Mon, 10 Mar 2025 08:25:16 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (un-jobs.net) you saw this job posting.