Bilingual Order Coordinator

Job title:

Bilingual Order Coordinator

Company

BilingualOne

Job description

This Bilingual Order Coordinator Position Features:French is A Must!Position: Temp – Perm – 100 % in office role
Salary: $24 per hour
Hours: Monday to Friday, 8:00 am- 8:00 pm (rotational shifts)
Training: in person
Start Date: ASAPKey notes from client:

• Customer Service Experience, Some experience of working with ERP systems, etc.
• Experience should be fine, post secondary not mandatory
• 35% direct customer service, 60% Data entry/admin work, 5% warehouse ops
• 10% internal 90% external customers

DUTIES AND RESPONSIBILITI ES:-Set up new customer accounts (send forms, create customer cards. ensure forms received are
complete and sent to online site)-Run reports upon request-Process packing slips and invoices for outbound shipments
Verify all client data for completeness and accuracy prior to packaging and invoicing-Receive. review and process orders using Ni\V and other systems as necessary-Prepare necessary documentation and labels for order processing-Coordinate with patient support programs to ensure client needs are met-Receive all incoming calls regarding orders-Monitor and process faxes received, incoming orders, and various customer requests-Participate in GMP (Good Manufacturing Practices) training on an annual basis-Handle complaints and manage escalation calls
-Track shipments and notify client of order status
-Review & file outbound documentation
-Act as a system administrator for ordering portals. which includes managing customer accounts ,
-updating inventory levels. and updating shipping order statusQUALIFICATIONS:
Education and/or Experience
Completion of postsecondary education in pharmacy. medicine, dentistry, veterinary medicine,
pharmacology, organic chemistry, or chemical engineering
A minimum of two years in Customer Service ideally in a high order processing environment is
preferredLanguage Skills
Ability to read and interpret documents such as billing documents
Must be able to communicate in both French and English. Strong verbal. written skills are requiredIf you are interested in this role please apply to the add.MerciLauren

Expected salary

Location

Markham, ON

Job date

Fri, 15 Nov 2024 05:40:51 GMT

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