Computershare
Job title:
Business Analyst
Company
Computershare
Job description
Job Description:Location: Bristol (Hybrid)In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.We give you a world of potentialComputershare have an exciting opportunity for a Business Analyst to join our Communication Services team. The function provides integrated customer communication solutions worldwide. Our staff, consult, design, build and orchestrate smart communications solutions, across traditional and emerging channels to help clients drive increased customer engagement and optimise operational efficiencies.A role you will loveYou will work as part of a product-focused, cross-functional delivery team where you will build open and trusted relationships with your team and stakeholders.You will also facilitate structured workshops with stakeholders and end users to identify and prioritise requirements. Working within a team using a variety of analysis and modelling techniques to elaborate requirements, you will play an important role in producing and presenting high quality communications, presentations and visualisations.You will also get involved understanding our technology solution capabilities, in demonstrating our software and acquire direct feedback from product stakeholders.In addition, you will contribute to the Analyst community, embrace change and share knowledge with a network of stakeholders.Key Accountabilities
- Analyse complex issues and identify root causes
- Work collaboratively within cross-functional teams, building relationships with internal and external stakeholders to elicit requirements & acceptance criteria to ensure the business objectives and product vision is being delivered
- Develop requirements and manage through change control
- Produce high quality process flows, user stories and other documentation
- Present analysis and process reviews to stakeholder and project groups
- Manage workshops and meetings with business and technology
- Identify risks and track through to resolution
- Support business testing to ensure readiness for change (e.g. UAT, Training, documentation etc.)
- Implement process improvements and system deployments
What will you bring to the role?You are a good communicator with the ability to communicate to both technical and non-technical audiences. You’re able to work under pressure and set, manage and deliver within sometimes tight deadlines. Along with living within a reasonable commuting distance to our Bristol office.In addition, you will have:
- Solid experience as a Business Analyst, with a broad range of business analysis tools and techniques
- Experience working in a global environment, ideally with a financial services background
- Experience in projects around system implementation to meet compliance or regulatory requirements
- Experience managing stakeholders at all levels of seniority and facilitating workshops to elicit requirements
- Knowledge of Agile methodologies and software development lifecycle
- Strong problem solving and analytical skills
- Able to work independently as well as in a multi-disciplinary team
Rewards designed for youFlexible work to help you find the best balance between work and lifestyle.Health and wellbeing rewards that can be tailored to support you and your family.Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.About Us:A company to be proud ofWe’re a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.A diverse and inclusive place to workAt Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit for further information.Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
Expected salary
Location
Bristol Area
Job date
Sun, 29 Sep 2024 07:53:59 GMT
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