Canadian Western Bank
Job title:
Business Banking Advisor
Company
Canadian Western Bank
Job description
At , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:Putting people first and building relationships with intentionSeeking out and embracing new ideasBelieving that how we do things is as important as what we doLocation | Edmonton, ABCWB is a bank built for business ownersOur core focus is to become the best full-service bank for business owners in Canada. How do we do this? By delivering a proactive client experience through highly personalized service, specialized expertise, and customized solutions. And we do all this with an unrivalled sense of urgency that our clients love about us.The opportunityThe CWB Small Business Banking Portfolio is a vital part of CWB’s mission to become an exciting force in Canadian banking and the best full-service bank for business owners. Working alongside other Small Business Banking Advisors, the position delivers expert advice on CWB product and services including loans, deposits and cash management products. If you have a passion for delivering top tier customer services and exploring a career in commercial banking, keep reading!What you’ll be doingAs a Business Banking Advisor at CWB, you will have the unique opportunity to provide outstanding service and experienced advice on CWB business banking and cash management solutions. You will be the first point of contact for clients, ensuring their needs are met and leaving them with a magnificent impression of CWB. Your responsibilities will include:Providing outstanding customer service by offering experienced advice on CWB business banking and cash management solutionsLeading and growing a portfolio of new business clients (up to $5M) that are onboarded through CWB’s Business Contact CentreProactively asking clients additional questions to better understand their needs and provide tailored solutionsAssisting in the administration, tracking, and reporting of sales activities, marketing campaigns, and local market initiatives using our CRM Reporting toolWho we’re looking for & what you’ve donePost-secondary diploma or certificate with strong supporting professional experienceA passion for continuous growth and learningThree (3) to five (5) years of banking experience, experience in small business banking and cash management would be considered an asset.Resilience and adaptability to embrace change and improve processes and efficienciesStrong interpersonal skills with the ability to build rapport with a geographically diverse client base in a contact centre environmentOutstanding communication skills, both written and verbal, demonstrated through email and telephone interactionsExcellent attention to detail and the ability to effectively and efficiently handle large volumes of workShown ability to prioritize tasks and meet targets while encouraging meaningful relationships with team members and partnersWhy work with us?Proudly recognized by Great Place to Work® in 2024 as one of Canada’s top 50 Best Workplaces & member of Waterstone Human Capital’s Most Admired Corporate Culture™ Hall of Fame.Wellness matters. We offer an award-winning benefits package that includes:Hybrid work environmentsEveryday flexibilityGenerous company-funded health coverageHealth care spending accountA flexible wellness programgenerous time-away options to unplug, rest & recoverCareer development. We commit to our employees’ development and help them reach their professional goals with:Organization wide coaching servicesMentorshipEducation support & training programsBring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.#LI-BS1As an equitable employer, CWB Financial Group is committed to providing a safe and where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require during any part of the recruitment or selection process, please reach out.Closing Date:
- Position closes at 12:01am on the close date identified below. 07/16/2024
Expected salary
Location
Edmonton, AB
Job date
Thu, 04 Jul 2024 06:01:56 GMT
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