Business Operations Coordinator Medical Affairs

Job title:

Business Operations Coordinator Medical Affairs

Company

Provincial Health Services Authority

Job description

Business Operations Coordinator Medical AffairsMedical Affairs AdministrationVancouver, BCIn accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.The Business Operations Coordinator participates in the design, development, implementation and operation of business administration and information management processes to effectively support BCCA senior management and the BCCA physician group. Acts as a first point of contact and resource to physician members by providing information and direction and following up with relevant personnel on emergent issues. Maintains databases related to physician administration and coordinates the collection and collating of data for internal and external reporting. Completes and submits human resources and financial documentation as required and manages related recordkeeping and payment systems.What you’ll do

• Implements and maintains business processes pertaining to specialist physician Special Education Research Program (SERP), Medical Leadership appointments and performance reviews, and new physician orientation.
• Manages the TeamSites for Medical Affairs Administration (MAA) including responsibility for development of strategies to ensure their usefulness as tools in achieving MAA objectives including overall design, content, site analytics, and quality assurance. Identifies new tools or applications that will improve work processes and/or user experience.
• Researches, writes and produces communication materials including notes, updates, presentations and educational materials. Conducts needs assessments through discussions with colleagues and members of the Health Authority, and via online surveys to identify potential new communications/educational resources.
• Facilitates the preparation, tracking, distribution and storage of physician service/sessional contracts/salary agreements, and compensation/expense payment requisitions and approvals in accordance with established standards of practice.
• Participates in the development, communication and sustainment of MAA policies and procedures. Provides administrative support that respects confidentiality and ensures that administrative matters are organized and dealt with in a professional manner. Evaluates business processes and recommends improvements.
• Acts as liaison between physicians and PHSA departments (Physician Compensation, Finance, Payroll and Human Resources) by sharing information, clarifying details, responding to queries, resolving issues and/or ensuring follow-up by relevant personnel on emergent issues.

What you bringQualifications

• A level of education, training, and experience equivalent to a degree in health, business, public administration or related field supported by at least three (3) to five (5) years related experience in business, operations and financial management, in particular contract administration and communication.

Skills & Knowledge

• Superior analytical skills including the ability to comprehend, analyze and resolve complex issues and present information in concise meaningful ways;
• Highly developed business writing and verbal communication skills with the ability to document work appropriately;
• Demonstrated ability to use database, spreadsheet and word processing software at an advanced level;
• Demonstrated ability to exercise tact, good judgment and initiative;
• Physical ability to perform the duties of the job.
• Knowledge of the health care and health research sectors is an asset, as well as an understanding of the academic writing and publication process.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bringEvery PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular Full-Time
Salary Range: $65,884 – $94,708/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part-time roles.
Location: 500 – 686 West Broadway, Vancouver, BC V5Z 1G1
Closing date: Until Filled
Hours of Work: 08:30-16:30 Monday-Friday
Requisition #: 160955EAs per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.What we doThe Provincial Health Services Authority ( ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.Learn more about PHSA and our programs:PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Government unanimous passing of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to meaningful and lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as we move toward self-determination. Guiding these efforts PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
Labor Agreement Excluded
Requisition # 160955E-2414765
Work Site 500 – 686 West Broadway, Vancouver, BC V5Z 1G1
Job Type Regular, Full-Time
FTE 1.00
Hours of Work 08:30-16:30
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 19-Apr-2024

Expected salary

$65884 – 94708 per year

Location

Vancouver, BC

Job date

Sat, 23 Mar 2024 03:20:19 GMT

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