Business Support Officer

Job title:

Business Support Officer

Company

Daniel Owen

Job description

Monday-Friday
8:30am-5pm
Temporary Position
Based in Bromley
Must have previous repairs experience

Responsibilities & Duties:

• Provide general assistance, clerical, administrative and IT support to the Tribunals and Mediation Service. To be reactive to any business support issues including Tribunal and Mediation queries.
• Responsible for dealing with incoming telephone calls and emails from both the SEND Tribunal, Parents and their Representatives, responding appropriately, and signposting to appropriate route the Mediation process, lodging an appeal and advising on statutory timescales.
• Liaise with young people, families, schools, multi-agency partners and professionals throughout the Mediation or Tribunal process. Monitoring receipt of evidence submitted from parents, their representatives and from health and social care partners.
• Provide support to the Tribunal Moderating Group, by preparing the agenda, collating relevant papers for review, collating/recording decisions. In addition, communicate decisions as appropriate through the use of the LBB IT systems
• Provide robust document management of statutory tribunal appeals including the electronic bundle preparation, evidence for appeals and ensuring all data management complies with GDPR.
• Liaising with SEN Finance to ensure that they are updated with the costs and outcomes of tribunals and mediation.
• Collate accurate and timely responses for appeal, evidence, and bundles. Diary management for appeals and mediation’s. Coordinate the data for Freedom of Information requests and assist with SEND Governance Board data.
• Undertake any other duties commensurate with the grade of this post, as required to ensure the efficient and effective running of the department/section.

Expected salary

£13.79 per hour

Location

Greater London

Job date

Tue, 30 Jan 2024 04:34:24 GMT

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