North Lincolnshire Council
Job title:
Business Support Officer
Company
North Lincolnshire Council
Job description
We are seeking a proactive and highly organised Business Support Officer to join our team. This pivotal role provides essential operational and administrative support to ensure the smooth running of services. You will be responsible for maintaining efficient support systems, overseeing customer care processes, and ensuring compliance with legal frameworks such as the Data Protection Act, Freedom of Information Act, and Caldicott principles. You will also manage quality assurance systems, handle service planning, and address any complaints processes, ensuring services meet high standards.The ideal candidate will have experience in identifying gaps in policies and procedures, and the ability to implement improvements with minimal supervision. You should also have experience in supervising a team, conducting appraisals, and supporting staff development. A strong understanding of budget monitoring processes and the ability to manage business support-related projects is also essential.We are looking for someone with excellent IT skills, an understanding of local government regulations, and the ability to work well under pressure. A Level 3 qualification in Business Administration or equivalent experience is required. Experience within a health or social care setting would be an advantage.If you are a dynamic and adaptable individual who thrives in a fast-paced environment, we would love to hear from you.For further information or to discuss the role in more detail, please contact John Love on 07411303500As an employer, we promote and safeguard the welfare of children, young people and vulnerable adults and expect the same commitment from existing and prospective employees or volunteers. Recruitment to this post will follow our safer recruitment procedure which includes us requesting references prior to interview and a DBS check.We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values – equality of opportunity, excellence, integrity and self-responsibility – in all that we do.
Expected salary
£28624 – 31586 per year
Location
Scunthorpe, Lincolnshire
Job date
Mon, 20 Jan 2025 07:26:08 GMT
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