NHS
Job title:
Business Support Officer
Company
NHS
Job description
An exciting opportunity has arisen for a dynamic Business Support Officer in the Infection Prevention and control Team at the Welsh Ambulance Service Trust. The post holder will be key to coordinating the daily activities of the team and supporting the Head of Infection Prevention and Control in providing an efficient service for the organisation. The Business Support Officer will be well organised and vital to maintaining the administrative function required for the Infection Prevention and Control team to function effectively.The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.Main duties of the jobThe post holder will provide and receive routine and sometimes contentious requests for information from within the Trust, host organisations and external sources, and answer queries via telephone, in person or electronically, ensuring accurate and timely information is recorded and communicated as appropriate, using tact and diplomacy to follow a specific course of action to resolve their query.The post holder will be responsible for diary co-ordination of the Senior Management Team, arrange meetings and make appointments, book meeting rooms, set up electronic equipment utilising Trust equipment and co-ordinate, if required, the provision of refreshments. This may require the negotiation and prioritisation of other meetings to ensure meeting rooms/video links are available.This role can be performed both remotely and/or office based. The working hours can be flexible e.g. school hours, if the needs of the service are met.For any questions, please contact Marisa Alexis, Head of Infection Prevention and Control (Interim): [email protected].A full list of duties can be found in the Job Description and Person Specification.About us#RemarkablePeopleOur workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.Date posted28 February 2025Pay schemeAgenda for changeBandBand 3Salary£24,433 to £26,060 a year per annum, pro rataContractPermanentWorking patternPart-timeReference number020-AC020-0225Job locationsTo be confirmed on recruitmentTo be confirmed on recruitmentTo be confirmed on recruitmentNP44 7HFJob descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.Job descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.Person SpecificationEssential QualificationsEssential
- NVQ level 3 in Business and Administration or equivalent qualification.
- European Computer Driving License (ECDL) qualification. RSA Stage II typing / word processing qualifications or equivalent.
- Experience of working in an administrative environment, including co-ordinating diaries/rotas and allocating tasks, as well as dealing with complex queries.
- Excellent communication skills, advanced keyboard / word processing skills. Familiar with Microsoft Office packages. Ability to work under pressure. Ability to meet deadlines.
- Self-Motivated. Flexible attitude to work. Team player
Desirable
- Experience of working in a Health Service environment
- Ability to speak Welsh
EssentialEssential
- European Computer Driving License (ECDL) qualification. RSA Stage II typing / word processing qualifications or equivalent.
Person SpecificationEssential QualificationsEssential
- NVQ level 3 in Business and Administration or equivalent qualification.
- European Computer Driving License (ECDL) qualification. RSA Stage II typing / word processing qualifications or equivalent.
- Experience of working in an administrative environment, including co-ordinating diaries/rotas and allocating tasks, as well as dealing with complex queries.
- Excellent communication skills, advanced keyboard / word processing skills. Familiar with Microsoft Office packages. Ability to work under pressure. Ability to meet deadlines.
- Self-Motivated. Flexible attitude to work. Team player
Desirable
- Experience of working in a Health Service environment
- Ability to speak Welsh
EssentialEssential
- European Computer Driving License (ECDL) qualification. RSA Stage II typing / word processing qualifications or equivalent.
Expected salary
£24433 – 26060 per year
Location
United Kingdom
Job date
Mon, 03 Mar 2025 07:29:18 GMT
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