Just
Job title:
Business Support Officer
Company
Just
Job description
At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.
Business Support Officer
London or Home based – Hybrid (2 days a week office based)
We have a new opportunity to join our business as a Business Support Officer, to support to Managing Directors and Executive team, in day to day organisation including delivery of projects and administrative activities
You will be supporting both the Chief Commercial Officer (CCO) and Managing Director of HUB Retirement Solutions, you will and be responsible for producing data reports, presentations and internal papers as well as supporting in a range of project research, analysis and reporting.
Key Responsibilities:
Provide daily management, project and operational support, including monitoring and reporting on project plans, milestones and deliverables, to ensure time, cost and quality indicators are in line with approved project plans
To provide MI and Data to: support to the Business Case and Prioritisation Project and support Management as required
Continually review and assess the delivery and management of processes, policies, procedures ,capacity and costing, in order to identify areas for improvement. This can include the production of regular reporting and MI
Work closely with our product managers, assisting with BAU reporting and data requests, as well as ad-hoc requests
Reporting on the key performance metrics, reports and dashboards
Update and collate documentation and records regarding relevant issues, policies and practices to ensure the delivery of projects complies with agreed project management methodology
Undertake basic research and analysis in assigned project areas and contribute to the preparation of project briefs to support informed decision making and planning
Assist the project team to complete tasks and implement project plans to ensure agreed outcomes are achieved
Communicate with relevant stakeholders to provide updates regarding project status and
implementation issues
Provide a range of secretariat and administrative services, including coordinating committee meetings and preparing papers and key presentations
Skills and Experience:
Relevant experience working in business support or business executive role, supporting a similar change delivery / operations function
Relevant experience with analysing data, business analysis, and reporting
Experience in producing reports and MI in particular operational reports. Previous experience creating reporting structures and standardising reports and related documentation.
Effectively managing and prioritising multiple project support activities in a high workload and politically sensitive environment
Developing and maintaining key relationships across divisions to ensure effective coordination and achievement of project objectives
Proven experience in the financial services sector and the ability to apply this experience to the needs of the business
Ability to be impartial and reflects a true delivery picture, communicate the good news and issues alike and is
Experience in working within Transformation, Change & Project delivery environments
Customer obsessed, highly analytical, with a bias for objective measurement, facts, and reasoning
Managing stakeholder relationships – Engages and manages stakeholders effectively, resolving issues and understanding drivers/needs.
Excellent communicator both written and verbal and advanced Excel and PowerPoint Skills
About Us
We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly.
How people work, save, and plan for the future is all changing. A new generation of retirees needs a new kind of retirement company. A company who will look for new ways of doing things – and will always put the customer first.
That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. And with you on our team, we’re going to make sure they get it.
We’ve built our sustainability strategy around the United Nations Sustainable Development Goals (SDG) and have selected goals where we believe we can make the most difference. By aligning our activity with these global goals, we can make sure we play our part in addressing the wider issues facing the planet and leave a positive legacy to the world. You can read more about our sustainability strategy .
Diversity, equity and inclusion are priorities for us. Having a diverse, talented workforce with colleagues of different backgrounds, world views and experiences is the right thing to do. It’s also the most effective way to succeed, innovate and better serve our customers now and in the future. We are committed to our targets on gender and ethnicity and run a number of successful mentoring and sponsorship programmes for our colleagues from diverse backgrounds. We have multiple active employee network groups which champion issues including gender, ethnicity, sexual orientation, disability and neurodiversity. You can read more about our DE&I strategy and commitments .
What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly – each other. We look forward to welcoming you to the team soon.
Expected salary
Location
London
Job date
Thu, 01 Feb 2024 08:28:43 GMT
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