Business Systems Analyst

Job title:

Business Systems Analyst

Company

Royal Bank of Canada

Job description

Job SummaryJob DescriptionWhat is the opportunity?In this role, the Business Systems Analyst will work with the Brand, Marketing, Communications and Citizenship (BMCC) IT team supporting digital product management, tech currency and enhancements. You will work closely with the HR & CLAO, BMCC business unit, RTB (run-the-bank) and other head office groups to assist with identifying, analyzing, documenting and delivering improvements to internal and external client experiences while ensuring adherence to regulatory and compliance requirements.What will you do?Elicit requirements (high-level, detailed etc.) from product owners/stakeholders and complete documentationManage product backlog, create detailed user stories and perform backlog grooming within an Agile settingAssess, research, analyze and document issues, gaps and opportunities raised by advisory teams, training, compliance, operations and project teamsPerform business and user acceptance testing, and post implementation support.Effectively communicate and collaborate with project teams and business unit colleagues who are impacted or support a changeNavigate issues of medium complexity, recommend solutions, and escalate concerns as appropriate with Product Owners/Managers and Production SupportFacilitate small to large meetings, prepares meeting agendas, and record minutes and action itemsWhat do you need to succeed?Must Have:Minimum of 3 years’ experience and knowledge gathering requirements as it relates to project management/agile project deliveryA strong understanding of the systems design lifecycle (SDLC)Ability to work effectively in situations involving rapid change, shifting priorities, and/or simultaneous demands with minimal supervisionExceptional relationship, communication and analytical skillsDeveloped problem solving skills and innovative thinkingFully proficient with SharePoint, MS Office (Word, Excel, PowerPoint, Outlook), and JIRANice to Have:Experience in consulting and problem-solving skill setInterest in product management, project management, agile project deliveryFrench language skills (speaking, reading, and writing)Job SkillsAgile Methodology, Business Acumen, Business Data Analysis, Business Process Modeling, Communication, Critical Thinking, Decision Making, Stakeholder Management, Problem Solving, Requirements Analysis, Jira/ConfluenceWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging workJob Skills Agile Fundamentals, Agile Methodology, Atlassian Confluence, Atlassian JIRA, Coaching Others, Communication, Conflict Management, Decision Making, Group Problem Solving, Results-Oriented, Scrum (Agile), Stakeholder Relationship Management, Stakeholder Requirements, Staying Focused, TeamworkAdditional Job DetailsAddress: 175 WESTERN PKY:BEDFORDCity: BEDFORDCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-03-11Application Deadline: 2025-04-04Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Expected salary

Location

Halifax, NS

Job date

Thu, 13 Mar 2025 08:10:09 GMT

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