Daniel Owen
Job title:
Call Handler
Company
Daniel Owen
Job description
Monday-Friday
8am-5pm
Permanent Role
£25,000per annum
100% office based
Must have previous call handling experience
Required experiences:
- Experience of working in a similar environment E.G working within an office that supports commercially focused services
- Self-Motivated, flexible, and Resourceful
- Able to work to tight deadlines
- Able to work as part of a team and on own initiative
- To prioritise heavy workloads
- To commit to operative in a customer focused environment
- Be a good team player
- Intermediate to advanced level with IT skills especially MS Word and Excel
- Experience of working in an administration/secretarial role
- Good standard of written English
- Self-discipline, with demonstrably good time management skills and the ability to manage several priorities
- Ability to multi-task, and work efficiently and accurately under pressure
- Professional and pleasant manner in dealing with internal and external customers
- Excellent telephone skills
- You will be expected to carry out the below duties:
Day-to-day Duties include:
- Manage and maintain relevant filing systems and databases
- Taking in bound calls & making out bound calls
- Work with the team manager to ensure that relevant administrative tasks are dealt with efficiently
- Complete general administration tasks as and when required to meet the needs of the department
- Liaise with internal and external contacts to ensure a smooth flow of information and work between the departments
- Monitor and record costs incurred by the department
- Ensure effective and efficient processing of documents, working within set time frames
Expected salary
£23000 per year
Location
Greater London
Job date
Tue, 30 Jan 2024 04:21:16 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (un-jobs.net) you saw this job posting.