Qualicare, Hamilton
Job title:
Care Coordinator & Office Manager
Company
Qualicare, Hamilton
Job description
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
Benefits & Perks
- Full-time hours
- Personal Protective Equipment (PPE) provided
- Competitive wages
- Opportunity to make a meaningful impact in the lives of individuals managing medical conditions and age-related challenges
- Career growth opportunities
- Free education and training through the QPath Career Pathways Program
About Us
Qualicare Hamilton Homecare is seeking a dedicated, organized, and compassionate professional to join our team as a Care Coordinator & Office Manager. We are committed to providing exceptional home care services that enhance our clients’ quality of life while building strong, supportive relationships with families and the community.Position Overview
The Care Coordinator & Office Manager plays a dual role, balancing client care oversight with the efficient management of office operations. This position is responsible for creating and maintaining care plans, overseeing staff performance, and developing client relationships. The role also involves client outreach, lead generation, and maintaining connections with community organizations to drive business growth.Key Responsibilities
Care Coordination:
- Conduct in-home assessments and create customized care plans for clients, as needed.
- Supervise caregivers and ensure the delivery of high-quality, compassionate care.
- Perform regular supervisory visits to clients.
- Collaborate with physicians and healthcare providers to meet client needs.
- Participate in quality assurance and risk management initiatives.
Office Management:
- Answer and manage incoming calls, addressing client inquiries and requests.
- Follow up with potential leads, current clients, and caregivers.
- Generate and track leads through marketing efforts and referrals.
- Partner with local organizations to build relationships and increase client referrals.
- Maintain accurate records, schedules, and client documentation.
- Support hiring processes and oversee office staff performance.
Qualifications
- Current certification of competence in good standing.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Experience with client relations, lead generation, and marketing.
- Self-motivated and capable of working independently.
- Proficiency in office management and scheduling software.
Join the Qualicare Hamilton team to make a difference in clients’ lives and contribute to the success of a growing home care business. Apply now!Flexible work from home options available.
Expected salary
$26 – 32 per hour
Location
Hamilton, ON
Job date
Thu, 28 Nov 2024 06:31:21 GMT
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