NHS
Job title:
Children’s Booking Administrator SpeED
Company
NHS
Job description
To provide an accurate and prompt administrative function to facilitate the delivery of an efficient and effective appointment booking service for Specialist Eating Disorder Service (SpeED) and out of area beds .Main duties of the jobProvide ‘first point of access’ administration for all referrals into the department.Use of local patient administration systems to manage all referrals, waiting lists and appointments for all patients in a timely manner.Ensure that all communications with members of the public, staff and any other agency are handled confidentially and professionally.Ensure all documentation is appropriately completed and filed accordingly.Maintain strict confidentiality at all timesReceive record and manage incoming mailAny other duties as appropriate as delegated by Team leader or Admin Manager.The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.About usIf you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.Date posted07 February 2025Pay schemeAgenda for changeBandBand 3Salary£24,433 to £26,060 a year per annumContractPermanentWorking patternPart-timeReference number050-AC096-0225Job locationsNorth Wales Adolescent ServiceLlanfair RoadAbergeleLL22 8DPJob descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.Person SpecificationQualificationsEssential
- GCSE standard in English and Maths
- Evidence of continuous/ ongoing learning
- Typing or word processing or equivalent demonstrable experience
Desirable
- ECDL qualified
ExperienceEssential
- Previous experience in booking, secretarial and/or administration role
- Copy/ Audio typing
Desirable
- Ability to organise meetings and training for clinical staff
Skills and KnowledgeEssential
- Able to use Word/Excel/ Email/Outlook proficiently
- Able to manage electronic diaries effectively
- Good clerical and prioritising skills
- Good organisational skills
- Ability to meet deadlines
Desirable
- Minute taking
- Knowledge of the Eating Disorder Service.
- Excellent working knowledge of Patient Administration System
Personal qualitiesEssential
- Able to work on own initiative, whilst understanding the need to seek advice from seniors when necessary
- Able to work as part of a team
- Able to work in a busy environment
- Positive and enthusiastic attitude
- Able to cope under pressure
- Ability to communicate with a multi-disciplinary team include staff, visitors and patients
Desirable
- Welsh Language Skills
Person SpecificationQualificationsEssential
- GCSE standard in English and Maths
- Evidence of continuous/ ongoing learning
- Typing or word processing or equivalent demonstrable experience
Desirable
- ECDL qualified
ExperienceEssential
- Previous experience in booking, secretarial and/or administration role
- Copy/ Audio typing
Desirable
- Ability to organise meetings and training for clinical staff
Skills and KnowledgeEssential
- Able to use Word/Excel/ Email/Outlook proficiently
- Able to manage electronic diaries effectively
- Good clerical and prioritising skills
- Good organisational skills
- Ability to meet deadlines
Desirable
- Minute taking
- Knowledge of the Eating Disorder Service.
- Excellent working knowledge of Patient Administration System
Personal qualitiesEssential
- Able to work on own initiative, whilst understanding the need to seek advice from seniors when necessary
- Able to work as part of a team
- Able to work in a busy environment
- Positive and enthusiastic attitude
- Able to cope under pressure
- Ability to communicate with a multi-disciplinary team include staff, visitors and patients
Desirable
- Welsh Language Skills
Expected salary
£24433 – 26060 per year
Location
Abergele, Conwy
Job date
Sun, 09 Feb 2025 08:55:44 GMT
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