NHS
Job title:
Clerical Officer (Dietetics & Home Enteral Feeding Admin)
Company
NHS
Job description
We are part of the South Tees Nutrition and Dietetic service working across The James Cook University Hospital, Middlesbrough, Middlesbrough, Redcar and Cleveland community, Friarage Hospital Northallerton and Hambleton & Richmond community. Occasional travel between sites will be necessary.We are looking for an enthusiastic and organised person, with excellent communication skills, to join our team based at The James Cook University Hospital site. You will be working predominantly for the Dietetics team but with some support to colleagues within the Adult Speech & Language Therapy service, e.g. during periods of absence cover. This is a busy role so candidates will need to be highly motivated and have a flexible approach to their role to ensure the needs of the service are met. They will need to be able to work under pressure using their own initiative. As a first point of contact for some of our service users, exceptional customer service skills will be essential.Main duties of the jobYou will work closely with the Clerical Team Leader and other admin and clerical colleagues and service leads to enable us to provide an efficient and service user friendly administrative support service.As well as providing general clerical support for the dietetic service, this post includes clerical duties for the home enteral feeding (HEF) clerical team who help support patients fed via a feeding tube at home.The post will involve duties work such as
- filing, photocopying
- typing
- taking / receiving and relaying messages, answering telephone queries,
- directing patients, carers and visitors,
- liaising with dietetic and speech therapy staff, nurses, doctors other clinical and managerial staff
- support with clinic administration
- providing administrative support for eroster minute taking
- inputting information for service databases
Please note that this vacancy will close when we receive sufficient completed applications.About usSouth Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessionsYour Leadership ImpactService Improvement for BeginnersAfter you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.Date posted05 February 2025Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year Per annumContractPermanentWorking patternFull-time, Part-timeReference number328-JCSM-6945187Job locationsThe James Cook University HospitalMarton RoadMiddlesbroughTS4 3BWJob descriptionJob responsibilitiesPlease see the full job description and person specification document(s) for main responsibilities of the role. Job descriptionJob responsibilitiesPlease see the full job description and person specification document(s) for main responsibilities of the role.Person SpecificationKnowledge & SkillsEssential
- Experience of Microsoft office (word, powerpoint and excel)*
Desirable
- Knowledge and understanding of working in the NHS and the wider healthcare system within England
QualificationsEssential
- Minimum of 5 GCSEs or equivalent experience including a GCSE standard or equivalent (inc English Language)*
- NVQ 3 or equivalent experience*
ExperienceDesirable
- Experience of using a computerised appointments system*
- Experience of using electronic record systems i.e. systemone*
Person SpecificationKnowledge & SkillsEssential
- Experience of Microsoft office (word, powerpoint and excel)*
Desirable
- Knowledge and understanding of working in the NHS and the wider healthcare system within England
QualificationsEssential
- Minimum of 5 GCSEs or equivalent experience including a GCSE standard or equivalent (inc English Language)*
- NVQ 3 or equivalent experience*
ExperienceDesirable
- Experience of using a computerised appointments system*
- Experience of using electronic record systems i.e. systemone*
Expected salary
£24071 – 25674 per year
Location
Middlesbrough, North Yorkshire
Job date
Mon, 10 Feb 2025 07:00:56 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (un-jobs.net) you saw this job posting.