Clerical Officer – Health Records – Band 2

Job title:

Clerical Officer – Health Records – Band 2

Company

NHS

Job description

2 x 20 hour post, 5-9pm, Monday to FridayThis post is based at Pilgrim Hospital and flexibility is required to cover absent colleagues.To ensure continuity of the Health Records Service there is a requirement to cover at least 1 Bank Holiday shift per year.Main duties of the jobWe are looking to recruit Health Records clerks to join our administrative teams. Working within our busy environment you will carry out Health Records duties as part of the Choice & Access team, assisting in the daily provision of a professional health records service ensuring patients, relatives and visitors receive the best possible service.The role will involve the filing, locating, retrieval and preparation of patient casenotes, to ensure that national waiting times are adhered to. Advising patients, staff and relatives by telephone and dealing with their enquires is also a key part of this role.About usOur Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.Date posted13 September 2024Pay schemeAgenda for changeBandBand 2Salary£22,383 a year per annumContractPermanentWorking patternPart-timeReference number357-PR-002-24-BJob locationsPilgrim HospitalSibsey RoadBostonPE21 9QSJob descriptionJob responsibilitiesWhat should you do next?Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you! Job descriptionJob responsibilitiesWhat should you do next?Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!Person SpecificationQualificationsEssential

• 5 GCSEs (Grade C or above) or equivalent, including English and Maths or NVQ2 (or equivalent) in relative subject
• Computer Literate with working knowledge of Microsoft Excel and Word

Desirable

• Clait or ECDL
• Basic Knowledge of Medical Terminology

Previous ExperienceEssential

• Experience of working with the general public in a customer facing capacity
• Experience of working in an office environment

Desirable

• Knowledge or experience of NHS working

Knowledge, Skills & AptitudesEssential

• Excellent customer care skills
• Excellent time management skills, the ability to adhere to strict deadlines
• Excellent time management skills, the ability to adhere to strict deadlines
• Ability to plan and prioritise own workload and work on own initiative with variable and unpredictable demands
• Ability to jointly plan work with other members of the team
• Good organisation skills with the ability to work to a consistently high standard both individually and as part of a team
• Ability to deal effectively with difficult situations
• Ability to work unsupervised and take responsibility for own actions

Desirable

• Knowledge and experience of using PAS and other patient/hospital related computerised systems

Specific RequirementsEssential

• Ability to maintain confidentiality
• Ability to work flexibly and in a changing environment
• Ability to work independently as well as in a team
• Ability to work within tight timescales and prioritise
• Evidence of ability to pay close attention to detail

Person SpecificationQualificationsEssential

• 5 GCSEs (Grade C or above) or equivalent, including English and Maths or NVQ2 (or equivalent) in relative subject
• Computer Literate with working knowledge of Microsoft Excel and Word

Desirable

• Clait or ECDL
• Basic Knowledge of Medical Terminology

Previous ExperienceEssential

• Experience of working with the general public in a customer facing capacity
• Experience of working in an office environment

Desirable

• Knowledge or experience of NHS working

Knowledge, Skills & AptitudesEssential

• Excellent customer care skills
• Excellent time management skills, the ability to adhere to strict deadlines
• Excellent time management skills, the ability to adhere to strict deadlines
• Ability to plan and prioritise own workload and work on own initiative with variable and unpredictable demands
• Ability to jointly plan work with other members of the team
• Good organisation skills with the ability to work to a consistently high standard both individually and as part of a team
• Ability to deal effectively with difficult situations
• Ability to work unsupervised and take responsibility for own actions

Desirable

• Knowledge and experience of using PAS and other patient/hospital related computerised systems

Specific RequirementsEssential

• Ability to maintain confidentiality
• Ability to work flexibly and in a changing environment
• Ability to work independently as well as in a team
• Ability to work within tight timescales and prioritise
• Evidence of ability to pay close attention to detail

Expected salary

£22383 per year

Location

Boston, Lincolnshire

Job date

Sun, 15 Sep 2024 07:54:22 GMT

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