Clerk, Resource Optimization

Canada Post

Job title:

Clerk, Resource Optimization

Company

Canada Post

Job description

Job Requisition Id: 177836
Business Function: Operations Support
Primary City: Edmonton
Other Location(s):
Province: Alberta
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level:
Working Hours: 37.5 per week
Number of Vacancies: 1
Salary: Starting at $43,749.00 per annum
Job Closing Date (MM/DD/YYYY):03/20/2024

All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

Job Description

The Clerk, Resource Optimization is accountable for the execution of staffing actions (PA) for employees engaged in mail processing, collection and delivery, and retail operations in accordance with the applicable current collective agreements, and for the implementation of appropriate administrative and support procedures to ensure accuracy and timeliness of these actions. The Clerk, Resource Optimization is accountable for the execution and administration of all tasks related to employee movement within these groups, including lists, schedules, bids, canvasses, reports and related communications with employees, and for the internal performance program for all determinate employees within their jurisdiction. The Clerk, Resource Optimization is accountable for the provision of related clerical and administrative support, as well as on the job training and support for new clerks within the group. This requires a thorough knowledge of the applicable sections of the various collective agreements and may require working on evening or night shifts.

Job Responsibilities

Below are the main job requirements and responsibilities for the Clerk, Resource Optimization:

1. Administers, controls and coordinates all staffing activities related to the offering and confirmation of available positions, position content, promotions, demotions, transfers and assignment of regular and determinate personnel, including bumping and laying-off determinate employees and placement of PPD employees. These activities must be conducted in accordance with the appropriate collective agreement and performed in a timely fashion. Where applicable, ensures that employees meet requirements of the positions into which they are placed (e.g. driver’s license) and that employees are given the necessary training (e.g. letter carrier training).

2. Receives transfer requests, ensures integrity and conformity of data, prepares and initiates activities related to the offering and automatic appointment to opportunities, maintains current vacancy and transfer lists, and staffs in conjunction with operational requirements and the respective collective agreements. Creates and produces canvass or bid sheets, conducts timely follow-up with respective sections/shifts, and communicates with applicants and management regarding the transfer process to ensure compliance to collective agreements and integrity of data.

3. Inputs all employee movement changes into corporate systems, ensuring accuracy and completion on a timely basis to meet reporting dates. Communicates with management and support functions to ensure employees are correctly paid. Investigates causes of pay anomalies unresolved at the first level and resolves or escalates as appropriate. Verifies appropriate coding of positions to ensure the integrity of all computerized information.

4. Maintains and administers systems and processes required for the effective management of temporary employees. This includes verification that requisitions are in compliance with procedures based on service needs, the determination and maintenance of seniority dates, preparation and posting of various lists including a transfer list, monitoring temporary employee assignments to ensure their work is in accordance with the applicable collective agreements, resolving minor problems with different unions and alerting the appropriate party of major problems, coordinating and following-up with internal clients to identify non-performing determinate employees and take the necessary measures for discharge, and performing regular audits of employee’s files to ensure proper and regular evaluations are done.

5. Creates, administers and coordinates the various canvasses and bidding processes required by the collective agreements for each employee group, including conformity of process, maintenance of appropriate documentation and communication of results to appropriate stakeholders.

Job Responsibilities (continued)

6. Maintains an in-depth knowledge of policies, processes and systems as they relate to employee movement, and keeps current on relevant changes in collective agreements, corporate policies, directives, etc. Applies this knowledge to liaise professionally with local and regional union representatives, supervisors and management, Labour Relations and other stakeholders. Responds to enquiries, identifies and tracks outstanding issues, detects errors and escalates to the appropriate parties as necessary. Provides coaching and support to first line management on procedures, systems and transactions that may affect pay. Resolves minor problems and issues with the various unions and local management representatives and may be required to participate in union-management consultation meetings.

7. Maintains a database in order to provide management and the unions with reliable and comprehensive information related to transfer lists, seniority dates, random seniority rank, continuous service dates, employee personnel data, etc. The accuracy and integrity of the data is critical to ensure effective decision-making.

8. Prepares, maintains and updates various schedules and lists as required, including work schedules, transfer lists, vacation and pre-retirement leave schedules, casual hours lists for probationary periods, and employee entitlement lists (uniforms, boot allowances, etc.).

9. Maintains a working knowledge of and proficiency in using various corporate menu driven systems as well as various corporate software packages. Maintains an up to date ability to create and modify letters, spreadsheets, reports, letters, charts and presentation material using current versions of corporate software.

10. Provides related clerical and administrative support for the section, including the maintenance of accurate records, preparation and maintenance of various internal tools such as logs and lists, maintenance of documentation related to group procedures and practices, preparation and distribution of correspondence, responding to enquiries, etc.

Qualifications

Education

  • Completion of secondary school according to provincial standards or equivalent (GED) is required AND
  • Completion of post-secondary (College/University) course(s) in a related field may be required.

Experience

  • 1-3 years of related work experience is required.

Other Candidate Requirements

  • May require working on evening or night shifts.
  • Knowledge of scheduling procedures.
  • Knowledge of SAP, Microsoft Office (i.e. Excel, Access, Word, PowerPoint & Outlook).
  • Knowledge of Data Base management.

Other Information

Safety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post’s Substance Use Policy.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our signature behaviours

Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination- We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches.
Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride- We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.

Our values
Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country”
TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do

Expected salary

$43749 per year

Location

Edmonton, AB

Job date

Sat, 09 Mar 2024 00:18:48 GMT

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